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December 2023 by Cass Paul
I never get our packages at my apartment. I call the main number and they say oh we will have the customer center call you and I never get called. Our driver that delivers to Bentoshire is horrible and never buzzes and just skips us I swear. Spoke to customer care and he said delivery attempt was made but at wrong bldg in my apartment. 0 stars would not recommend. Would’ve chosen fedex if I could.
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December 2023 by Shawn Riski
If I could give zero stars to ups I would package says will be delivered between a certain time and then it arrives early the drivers never try and use any contact information to say they are here and then just leave now I have to wait until another day for my packages to be delivered if they can't get the tracking right then what is the point of them UPS is as bad as FedEx with deliveries I need the parts for my car now I'm out a vehicle for the weekend.
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July 2023 by Methuria RaShad
good customer service but only open for 2 hours in early evening
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February 2023 by Renae Komar (Ironhead)
Work here is very friendly an efficient co workers
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December 2022 by Marcella Bradley
Good job. Great benefits. A few awesome supervisors/ crew leaders.
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December 2022 by Scott Larson
Out of the way location, Open Very limited hours, 5 30pm to 7.30 pm. Works best if your stuff is prelabeled. Small office, and it can get pretty congested with small timeframe they are open, so just be prepared
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October 2022 by Kayla Schlichting
Had the best experience today working with customer service to track down a package. Not only that, but Justin, our delivery driver had a little snack for Belle!
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September 2022 by Jonathon Horning
Tell your driver who goes thru the trailer park to quit going over 10mph!!! I've had him on camera flying thru here. Next time I will contact the sheriff and make sure he gets a ticket! My kids play outside and he's doing at least 30-40mph thru the park in rice!
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July 2022 by Kayla Kahl
Had the best experience today working with customer service to track down a package. Not only that, but Justin, our delivery driver had a little snack for Belle!
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July 2022 by Gregory Gallus
One of their Drivers would not pick up a box from my work place because he knew what was in it. So I had to drive the package to the UPS Customer Center myself. The lady who helped me was very helpful and polite .
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October 2021 by Carson Barry
Staff was helpful and I got exactly what I went there for.
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September 2021 by Denise Schultz
The gal at the counter that Wednesday evening was super awesome!
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August 2021 by Dakota Horning
Desperate for people, but then when they hire someone they ignore them and tell them there contract was "wrong" and not full time but seasonal and seasonal is almost over... my husband went through training courses and then they pretty much ghosted him for 4 weeks and when they finally got a hold of them him they said seasonal is almost over and that's what he was suppose to be hired for not full time which is what was told at the beginning of the hiring process
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August 2021 by Cody Hanson
Lost my packages, refuse to return calls.
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June 2021 by perk star
Great customer service by everyone there! Made the whole process really easy. Also also, the customer care center is immediately in front of you when you pull in!