-
April 2023 by Lucy Jansen
Ilhan did an amazing job helping us with upgrading a phone, as well as informing us to other promotions and discounts available. She was very informative without ever making me feel pressured. I am so beyond happy with the services she provided to my partner and I today!
-
April 2023 by Elise B
Matt was incredibly knowledgeable and awesome to have set me up with Verizon!
-
March 2023 by Google user
Ilhan did an amazing job helping us with upgrading a phone, as well as informing us to other promotions and discounts available. She was very informative without ever making me feel pressured. I am so beyond happy with the services she provided to my partner and I today!
-
March 2023 by Pamela Wildung
Customer service was excellent. Very explanatory. Sergio went above and beyond what I expected.
-
February 2023 by Andy Petterson
Walked in here after a very long wait at their corporate store in town. We were helped by a guy named Sergio who was very pleasant to work with. He did a great job explaining everything to us about the plans and which would work best for us. Had a great experience and will be going here 1st over the corporate store next time.
-
January 2023 by Shelby Ogle
My friend and I were greeted immediately when coming in by Lucas, who efficiently guided us to the products we were looking for, gave advice on what fit our needs best, and was very pleasant to work with. Very satisfied with the service. Thank you!
-
November 2022 by Nancy Pliley
Very knowledgeable staff that work here. They go above and beyond to answer any questions that you may have. 5 star
-
November 2022 by D B Wtwo
This has always been the best place we have gone for our cell phone needs. Workers are fast, professional, and know what they are doing. Easily our best cell phone experience and location
-
November 2022 by Debbie Setten
Grace did an excellent job getting everything set up for me on my new phone?
-
October 2022 by leslie kiel
I want to recognize Sergio for going above and beyond to help figure out a problem with a new cell contact and my bill which I bought in Moorhead. The Verizon dealer by Sam’s wouldn’t help, but Sergio went above and beyond and even stayed late to help me. So, please give him an extra hour of pay if he is salaried. I have always had great help from you store and I am truly grateful for your staff as technology isn’t always my friend.
-
October 2022 by Nick Novak
Sergio was awesome! Very patient. We had a lot of questions and answered them all sometimes a couple times. Lol. Thank you for the great experience!
-
August 2022 by Samantha Pramann
Went in last night to upgrade our phones. The staff were very helpful and even stayed 2 hours past closing due to technical issues with my upgrade. Best customer service I've received!
-
August 2022 by Britni Alatorre
Today Lucas gave us the best experience ever. We swapped over to Verizon from ATandT, got a new phone, new watch, he set us all up. He stayed patient with us for four hours… set up our screen protectors for us. Helped trouble shoot. He made us laugh, answered our myriad of questions. We absolutely LOVE him! LUCAS! You are a wonderful person and natural leader and natural with people. Thanks for making coming to a phone store even pleasurable and fun. The man watched videos with us while we waited for everything to transfer over! THANK YOU! -Britni and Ethan :)
-
August 2022 by Trista Lynn
Fantastic experience. Helpful staff. Above and beyond. And super fast and efficient for what needed to be done. No wait time to get process started.
-
July 2022 by Jim G
The staff at the St. Cloud, MN Verizon store at Crossroads Center provided me with excellent customer service—particularly Sergio who took on the problem I was having with my new cell phone and stuck with it until he finally had a solution for me. He could have easily given up after trying a number things unsuccessfully but kept at it even though I kept throwing more and more hurdles at him with my situation. I am not very tech savvy and I appreciated his patience with me as we worked the problem. I could tell this was challenging to him by the level of satisfaction he showed when he finally was able to make things to work and when he knew he was now going to make me a satisfied rather than frustrated customer! Nice job Verizon and Sergio!!
