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March 2025 by April Marquart
Painfully slow
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February 2025 by Tammy Hechtel
The representative was very pleasant and very helpful.
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January 2025 by Teresa klaphake
Our sales representative was terrible. Very poor customer service. Did not explain upgrade plan or assist with phone apps. Had wrong information on my account
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December 2024 by hockeymom2001
Pushy salesperson, tried to sell me an Ipad twice after I continously told him I didn't want one, even sneaking the cost into my estimate. I was there to purchase new phones. completely oversold accessories, indicating they were "part of the package" which was a complete fabrication just to get me to buy more. i returned four items after I figured out there was no "package". Would have returned everything but several items were already put on my phone-no one asked if I wanted them to do so, they just started doing it. I am sure this ensured they could not be returned. Changed my phone plans under the guise of 'getting me a better plan' but didn't ask what I needed on my plan causing me to lose my hotspot during an important meeting. I spent HOURS online with Verizon in the week following Dominic's "service" just fixing what he messed up. Didn't ask questions to find out what I really needed. I recommend double checking everything you purchase here and ask about every charge.
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November 2024 by Saim Salim
“The store is well-organized with a great selection of phones and accessories. However, the customer service could be more friendly and approachable, which would improve the overall shopping experience. It’s a good place if you know what you want.”
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July 2024 by Corey Jahnke
They were helpful but the fine print on stipulations of "free" stuff was not easy to understand
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July 2024 by Dan Fiereck
Polite and professional
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June 2024 by Travis Schlueter
Very helpful and friendly good experience
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June 2024 by Chris
Do not take any deals they offer to get you on the home internet. It's all lies. Just ask the female manager here who lied and then made me call and talk to the fraud department and what do you know this store was wrong.
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June 2024 by Nita DesMarais
Staff was very helpful and knowledgeable
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June 2024 by Emily Guimont
Cheryl was great, explained the details of our new plan and helped set up a new line and phone for us.
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June 2024 by kimberly cogswell
Great people that work there and always so helpful
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June 2024 by Heidi Bemboom
Rayne was wonderful! Super helpful !
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June 2024 by Shelly Tibke
I walked into the store and was immediately greeted and matched to Tony, he got right to business, and asked all the important questions, he got me a great deal on a new phone and reviewed my plan and got me some more good deals, better bang for my buck. He worked super quickly and was excellent at explaining everything. Was a pleasure working with him and his team!
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June 2024 by Colton Juetten
They talked to me like a real person and helped the best they can.