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February 2024 by C. B.
"Where fashion goes to die". The Amazon returns person had no clue what they were doing and almost lost me $50.00 in retuned Amazon merchandise. When I spoke to the manager on duty, she became defensive and came up with every excuse under the sun not to validate my concerns. I shouldn't have been surprised judging from her out of date frosted mom mullet spiky hairdo and her "belongs in a dumpster, not on your body" fashion choices. She must have sensed that I was about to have a viral TikTok going to get canceled Karen moment because she suddenly changed her tone and apologized so I will give her that. I do recommend this place for people who hate shopping since the store is filled with lots of generic looking items that resemble clothes.
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February 2024 by Sherry Rosen
Warm greeting upon arrival. Excellent customer service. Selections are good. Zannet helped us with some credit card issues and she was patient and kind. I enjoy going to Kohls.
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February 2024 by Elaine Hamley
I have always liked everything about Kohl’s.
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January 2024 by Diane Zeiss
All of the people whom I came into contact for service, they were so very nice and helpful.
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January 2024 by Donna Lundquist
Easy in and out good quality products.
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January 2024 by James Welbourn
Both Tim and Store Manager, Allie, at the Knollwood Location were extremely helpful when we were shopping there today! That type of customer service is most appreciated!!
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January 2024 by Martha Goldense
Latisha and Sid in customer service were very polite and helpful in getting my receipt from a previous purchase corrected.
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January 2024 by Lauren Clements
Gone way down hill but I think most department stores have. It's really too bad the closed the back entrance. Makes it alot of walking around.
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January 2024 by Lea Johnson-lay
They no longer carry larger women's and men's sizes in the store. Probably won't shop there.
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January 2024 by Sylvia Hamilton
This time I went too return an Amazon product. The person taking the item was extremely kind. He was very knowledgeable about the services. He was also very friendly. This is a great way to make returns.
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January 2024 by Terry Carlson
Didn't like this Kohls
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January 2024 by Warren Hess
Great store and prices
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January 2024 by Christa Weigelt
Nice associates and good deals
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January 2024 by April Hernandez
The customer service was great ? in the sephora department of kohls thank you
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January 2024 by Kim K
Just went in to return an Amazon item. And it's in the far back of the store and the only doornow is on the opposite end. Nice trick Kohls..... I had a $5 coupon. Decided to buy something worth about $3 and I got up there. And the product was $8. Really expensive prices So I really didn't get anything for a good deal.
