Lelch Audio Video is a highly regarded company known for its excellent customer service and expertise in audio and video systems. Customers appreciate their quick, friendly responses and their ability to diagnose and fix problems efficiently. For example, one customer experienced a sudden issue with their Control4 system but received prompt service, with a technician updating a driver and restoring full functionality within a day. Lelch's team is also praised for their great communication and their skill in making spaces look fantastic, especially during sophisticated projects. They are described as trustworthy, knowledgeable, and offering valuable advice on products and options. The company has been working with clients for almost 20 years, demonstrating their long-term reliability. Lelch's technicians, including a notable team member, are known for going above and beyond. They respond promptly to urgent requests and stay committed until issues are fully resolved. One customer shared how Adam from Lelch fixed their basement sound system, handled network glitches, and even helped set up for a party, showing dedication and thoroughness. Lelch also excels in integrating various systems, such as Sonos speakers and wired zones, providing solutions that work seamlessly through apps. Overall, Lelch Audio Video is recognized for delivering top-notch service, making systems function perfectly, and ensuring customer satisfaction at every step.
Amazing experiences with this company. They are always quick to respond and help. I have had them hang multiple TV's in my home and the job was done flawlessly. Highly recommend!
February 2023
The Lelch Team is awesome! I have never had to wait for a response and when I have needed help with urgent requests they have always come through. Thanks guys for going the extra mile to keep my business running smooth. Nancy schreiner - American Heritage Assisted Living
October 2022
We’ve been working with Lelch for almost 20 years! Best customer service out there! Trustworthy, great team, knowledgeable with very good advice, options, and great products
