Mattress Firm Knollwood is dedicated to helping customers find the best sleep solutions. Staff members, including experts who train over 200 hours, are committed to providing helpful and friendly service. Customers appreciate that there is no pressure to buy, and they are encouraged to explore different mattress options. The team is knowledgeable about various products, such as different spring styles and brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. Shoppers value the personalized assistance they receive, with staff matching their needs and budgets effectively. The store offers a variety of mattresses, bedding, and essentials, ensuring a complete sleep solution. Customers also enjoy confidence in their purchase thanks to the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Many reviews highlight the helpful, kind, and patient staff, making the shopping experience quick, easy, and satisfying. Overall, Mattress Firm Knollwood aims to deliver quality products and excellent service to ensure customers get their best sleep every night.
They were all very helpful, i tryed the 120 days & decided i needed to upgrade to the pillow top. I'm glad my daughter brought me to this store. I really like the new features of raising the head of the bed. Dawson & Cody were very helpful. Thank you.
October 2024
Christopher was excellent at answering my questions and sharing information about their products. He helped me pick out the bed and base that should be perfect for us.
October 2024
Dawson did an excellent job of matching my needs with the affordability I was looking for. The result, due to his customer service skills, is a very happy cistomer!
