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February 2024 by John Ta
Our rep. Jesse Belisle was Awesome! He was able to get our phones pre-ordered for us earlier in the week and he got us in on the same day the phones were delivered.He got both my wife and I completed set up on our new phones, set up, installation of screen and camera protectors. We'll definitely be going back here. Especially for Jesse!
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January 2024 by P G
Jesse was very helpful and answered all of my questions. Very impressed with the service and support from Jesse!
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January 2024 by Tom Tasto
Bobby is the best.... very knowledgeable and always helps save us money and get us on the best plan for our needs!
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January 2024 by Mary Kellogg
Always helpful and knowledgeable staff at this location
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January 2024 by Yesenia Mitzner
It took me longer to unload my son from the car than to have the guy help me with what I needed. As I had previously posted I had gone to a Verizon location in Eden prairie where I was denied help. As soon as I walked into this location the guy was so helpful, he verified my data was properly transferred, he converted my physical sim to an eSIM card and sold me a car charger in less than 5 mins (no joke). He was very friendly knowledgeable and helpful. It was a pleasant experience.
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January 2024 by H
Went there to fix an issue with my sim card. Immediately after explaining the issue both guys in the store knew exactly what was going on(recurring issue with iPhone 13). Bobby who I worked with directly was super friendly and efficient at solving the issue. I was in and out within 15 minutes. I don’t have great things to say about Verizion as a company(or any phone company I’ve ever had) but the employees at this store are top notch.
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January 2024 by Phillip Sterner
Bobby , Brody and Jesse did a good job of service explaining the phones, plans, features and accessories.
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January 2024 by Zac “On Point CBD” H
Any one in this place with help up with anything “IN THERE POWER” been getting help with Bobby and Steve for years, good crew
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January 2024 by John Holmes
Don't waste your time going to this store. After waiting to be acknowledged for 45 minutes I was told I was unable to return or exchange my phone at this store because it was purchased online. Not what I was told by Verizon customer service. Total waste of time. There were 4 employees working that I was able to identify after some time. Only 1 person had a shirt on that said Verizon on it. The other "employees" looked like they were dressed for the gym. I watched them not resolve the simple activation of 2 new phones and not resolve another customers billing issue in the 45 minutes I was there. Go if you like to be disappointed and have hours to kill. They like to use the excuse they are an independent franchise to not do the things that Verizon is supposed to do.
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January 2024 by T H
Could never recommend this place still dealing with issues caused by staff at this store I will never forget the poor treatment and absolutely lack of care once they got the sale.Plenty of other stores and it’s not the company I have disappointment with we have been with Verizon for over 20 years….not switching just never going back here.
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January 2024 by Jaime Venzor
Victor was amazing I highly recommend going to him
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December 2023 by Naomi Bloom
Bobby Bell was awesome and made the process of changing and upgrading my plans so enjoyable!His store is clean and his employees were all great as I watched them service other customers!
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December 2023 by Caitlyn Cole
For the money you’re spending on a new phone, the service you get should match that investment. I had a great, pain free experience at this store. Bobby was particularly helpful, friendly, and didn’t try to sell me anything I didn’t need/want.
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November 2023 by Austin Arnold
My partner and I walked in yesterday with the intention of putting her on my verizon plan. We were met and furthermore astounded by a Verizon team member named Brody. While I am not usually the type to write reviews, both my partner and I were highly impressed by his professionalism, charisma, and customer service that afternoon. He promptly facilitated our request, while also simultaneously providing insight to upgrades we had available which were unbeknownst to us at the time. This led us to walking out with two brand new phones that we both are ecstatic about. Because of our experience and Brody's exceptional customer service, this Verizon location will be our go-to for all of our cell phone needs.I would highly recommend this location, as they have employees such as Brody who make an otherwise mundane errand a great experience.
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November 2023 by Martin Lais
Brody was fantastic. He explained all the benefits of, and informed me of any down sides, my phone upgrade. Made the process easy and fun. 10/10 recommend!
