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December 2023 by good Hassam
Good store
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May 2023 by American Salt
Excellent customer service ?....very helpful and knowledgeable staff...friendly and courteous...had exactly what I was looking for with attention to different options...
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May 2023 by shari christopher
John was so helpful when I had a concern about my vehicle's oil level.
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April 2023 by Ben Meister
Joe was a big help! Make it quick and easy. I will bring coming back to support this store
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December 2022 by Daniel Sandhoefner
Always great parts, always great service.
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February 2022 by Brad
I called Napa and a female needed help with a low beam and the guy over the phone just about 5 mins. Ago got belligerent and he wanted the name of the employee who is going to help the female install the low beam because she didn't have any tools and the guy on the phone wanted to turn him in and tell him off for helping a female fix her low beam, seems to me only certain people have a good heart and the guy over the phone has poor customer service and only wants to help his close friends or family. Thank you
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February 2022 by Pete Stupar
The gentleman in the store helped me out with my brake problem by checking my vehicle out then called a tow truck twice to make sure that I was taken care of. I didn't get your name but thank you very much. Pete Stupar. Monticello
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October 2021 by Matt Renczykowski
Truly excellent customer service from Rob and Chris. They are a great team. They will help you any way they can. Keep up the great work fellas.
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September 2021 by peter ramos
A bit pricey on nominal items. Service attitude was brusk, a "we're too busy for you" attitude .
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September 2021 by John Schwartz
I can’t thank Joe enough for helping me and my son today. I have a 1970 Ford Mustang and found myself stranded at a gas station, in the rain, with a broken Power Steering/Water Pump drive belt. It was :05 to closing, and not only did Joe help me find a suitable substitute belt, he dropped it off personally. 10/10 recommend this Napa store for those of you in the area. Great way to show your customers how much you care. Thank you!!
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September 2021 by Andrew Theisen
Ordered a part 1 hour & 45 minutes agoPart was 12 miles away & i was told 1 hour wait time,I called & inquired about said part being delivered . counter person said" driver got lost, i gave them the wrong address & now that driver went home".No call back on directions even though they were here 2 hours ago ,
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July 2021 by Gary Koelling
Friendly. Knowledgeable... Told me what I needed and how to fix it.
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April 2021 by Chris Reed
These guys never cease to amaze me, especially Chris. Absolutely the best customer service I've ever had!
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December 2020 by Jordan Towers
Service is okay, always put on hold and a nice line.. most of the time parts are correct, other times not..
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September 2020 by Thomas Yetzer
Wonderful service!