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March 2024 by Bryan Grotte
The worst. My bill is now over $300 and I see that I am getting double charged. Ever since they bought out Randy’s, it has went severely downhill. It’s time to make a change.
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March 2024 by josh carey
Called to understand why my bill has been increasing considerably over the last several billing cycles, proceeded to tell me that I have been double charged for the last 3 years and there is nothing that they can do about it now. Even attempted to keep my service through them once they corrected it and asked if they could correct my most current bill, seeing that it would be roughly $100 cheaper. Told me there was nothing they could do until the next billing cycle. Immediately canceled my service. Wouldn't recommend them to anyone.
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February 2024 by Julie Jablonski
We have used Randy's for several years with no problem.. we had suddenly been getting billed for 2 residents and linked to a 3rd account. and when I called to get the problem fixed, the customer service person was rude and argumentative with no apology offered and no real way to fix the problem except to email someone else. Canceled service
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February 2024 by Adam Zevenbergen
Terrible customer service. We've had our Christmas tree out on the curb since Jan 1st. Feb 1st, still no pickup. All the other neighbors have switched to Walter's except us, and their trees are gone. Called Republic today, and they said, "Sorry, next pickup is in April." I now know why Maple Grove isn’t using Republic/Randys anymore.
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February 2024 by Pete Arnold
We have a business account, and Olivia G is our account manager. She makes our service experience with something as simple as trash a personal, and positive experience.
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February 2024 by Alisha Arnold
Olivia G. has been awesome to work with for our business account!
