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August 2023 by Jules Taylor
Great truck, friendly service.
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July 2022 by Rhod D.
WARNING: U-HAUL misrepresents insurance coverage in an effort to upsell costumers! I rented a one-way trailer from this U-Haul location. While the staff was seemingly very helpful and kind, they unsold me on the purchase of an insurance policy from RepWest by misrepresenting what the policy covered. They told me that it not only covered accidents, but that it would cover "anything that happens to your personal items". I never received a copy of the insurance policy, only a receipt for my rental and purchase of the policy. Unfortunately the U-Haul trailer was broken into and many of my personal effects were stolen (a few thousand dollars worth). Upon filing a claim and providing the police report, U-Haul representatives insisted that theft was covered, both in person as well as over the telephone. I was therefore extremely surprised when my claim was denied by RepWest when they said theft was NOT covered. I am now in the process of filing complaints with both the State of MN and the State of CA informing them of this fraudulent business practice.
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February 2021 by Glen Erazo
Booked on nye, picked up and dropped off contact free, only downside truck was all frosted/iced up.Darn MN winters!!!!
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October 2018 by Robert Scott
This is a storage place as well as a U-Haul. They have a limited stock but they did have the trailer we had reserved so all good.
