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August 2023 by Harrison
This is a really good shop.The mechanics have been honest, and reasonably priced.While other mechanics have a 2 week plus wait time to fix a car. These guys are always able to do it the same day, or the next day.Jake has made me a lifetime customer.
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August 2023 by Anthony Lukas
Big shoutout to Autumn, Dave, Jake and Jason up at Central Automotive. Truly some of the best customer service I’ve ever received. Polite, accommodating and fast service are just a few ways to describe the service I’ve received at this auto shop. Truly lucky to have them in my neck of the woods, but even if they weren’t, I’d still go to this shop. Thanks for keeping my cars in top shape and me safe on the road throughout the years everyone! Have a great day!
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August 2023 by Clint McFrosty
Always honest. Always fair. Will continue to give buisness even though we moved out of the area.
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June 2023 by Brian Toso
The staff at Central Automotive were absolutely fantastic. Our car broke down on vacation. Not only did they provide us with a loaner vehicle, they fixed our car quickly so that we were able to continue on with the rest of our trip with minimal interruptions. Very friendly staff to boot! Highly recommend!
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May 2023 by David Gabrielson
Great people and great service. I brought my car there to have the timing components replaced. They were honest and upfront with me the whole time. The only reason I did not give 5 stars is that they take their time informing you of delays. Overall, I would recommend this place to any of my friends.
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May 2023 by Rachel Guerrero-Lentz
Honest mechanics, which these days are hard to find. Great people, great service!!
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May 2023 by Debbie D.
Rip- off artist's. Watch out for this business! Remove good parts replace at our cost. Then badmouth the customer.
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April 2023 by Laura Peters
I'm quite grateful for the professionals at Central Auto. I was able to get my vehicle checked out quickly, and repaired after taking a curb too tight, wondering if I had damaged anything. They were kind and efficient, repairing things quickly for me. I would very much recommend Central Auto in Stillwater! - Thanks again!Service: General repairs & maintenance
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April 2023 by Nick Stenstrup
I’ll start by saying Dave was nice and had great customer service skills.I was quoted $38 for an oil change over the phone which is why I went here over TGK. My total for an oil change was actually $61. A week prior to this, someone I know got the same thing for $38, prompting me to take my business here and not with TGK. The timing is a little too convenient, and seems very sketchy.Don’t offer a price on the phone and charge something else, then blame it on the computer or the person behind the counter who read it wrong. That’s on you to cover the difference of the mistake, not me. Posting a review so someone else doesn’t get ripped off like I was.
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April 2023 by D R
They replaced the alternator but never checked the alternator drive gear.Started the car and it failed in their parking lot. Her 400 alternator replacement turned into 1000 dollar replacement. I wouldn't trust them to repair a flat tire. The manager gave her a song and dance that she didn't pay the 100 diagnostic charge that the drive gear wasn't covered. So a code check is going to tell you about a bad drive gear? My opinion is they just forgot to check the drive gear or tighten a bolt and she payed the price but never again with them. Since the owner decided to chime in thought I would do an update. A simple seach for alternator replacement for a 2007 Volvo XC-90 states that the drive gear needs to be checked when replacing the alternator and his mechanic missed it and double billed the customer for his mistake. Called passing the buck.The owner actually using the customer's name in his reply screams of unprofessionalism.The pulley that was replaced was taken to the Volvo dealership in maplewood and inspected by both the parts department and a Volvo mechanic. They determined that there was nothing wrong with the pulley. They stated that the very rarely sell the pulley but the bolt that holds it on is purchased frequently. Seems she probably didn't need an alternator or pulley but a bolt replaced witch wasn't. Hopefully they enjoy their 1000 dollars of ill gotten gain.
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April 2023 by Joe
Great experience with Central Automotive. Pricing is very fair. Will not be taking my vehicles anywhere else.Service: General repairs & maintenance
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March 2023 by Jason Olson
Super helpful and they didn't nickel and dime me to check a few things out even though they would have been justified in doing so.
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February 2023 by D R.
A 400 dollar alternator replacement turned into a 1000 replacement. They have an attitude to throw parts at it till it's fixed. Don't be surprised if the owner gives you a song and dance when your bill is 3 times larger than your estimated repair costs.
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February 2023 by Q T.
Went for a simple oil change, informed me my coolant was empty and was interrupted with "pressure test is $150" when I asked what they think the cause could be. Went on my way, puddle of oil under my car 2 hours later so I brought it back and was told "defective oil filter". Worked at a quick lube place years and years ago and never once had a "defective oil filter". Now, 1 month and less than 200 miles after the first leak, the oil is leaking from the filter again.. I climbed under the car and the filter was hardly on there. Service writers had no interest in giving me the time of day, would suggest taking your car elsewhere. Thanks.
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January 2023 by Jim and Linda McKane
The heater on my 2011 Ford F-150 failed on a cold winter day. Central Auto diagnosed and repaired it effectively and efficiently in a one day appointment, as promised. They have earned me as a new customer for all my automotive needs. Thanks you. J M
