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November 2022 by Kohner Construction
3 times trying to contact them. No product shipped out, no response to multiple emails, and phone lines are full. Now going to contact the Commerce Department & any other department to report this.
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July 2022 by Google user
1ST shipment was held in FedEx truck for a week due to weather. No fault on Fruitshare's part. Initial e-mail about status of order ignored. 2nd e-mail about several of the prices of fruit being spoiled (frozen and thawed?) -ignored. This week, I sent a 3rd email with a question about my signing up for delivery every 3rd week, 4 weeks after the last shipment, ignored! Not one single response to my 3 inquiries! Then, when I try to call, I get sent to a voice mail box that is full...I can't even leave a voicemail! Beyond the pale! If you expect responsiveness, this is not the fruit club for you. I am cancelling, and am going to give Harry and David a try.
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June 2022 by Kurt L.
I was charged for fruit in March that I never got. I sent two emails to address this with no response-- one at the beginning of April and a second email in May. It is the beginning of June, and the website that is provided on both Yelp and Linked In goes directly to a King 88 online betting website. I cannot even look up my account to see what is going on. It should not be this difficult to contact customer service.
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May 2022 by Lisa C
Absolutely horrible customer service as there is none. I placed my order a month ago with no response to calls or emails. Very unprofessional. Don't bother wasting your time. I give this company 0 stars but had to choose 1 unfortunately
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March 2022 by Mama Bird
3 times trying to contact them. No product shipped out, no response to multiple emails, and phone lines are full. Now going to contact the Commerce Department & any other department to report this.
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March 2022 by Jared Farris
1ST shipment was held in FedEx truck for a week due to weather. No fault on Fruitshare's part. Initial e-mail about status of order ignored. 2nd e-mail about several of the prices of fruit being spoiled (frozen and thawed?) -ignored. This week, I sent a 3rd email with a question about my signing up for delivery every 3rd week, 4 weeks after the last shipment, ignored! Not one single response to my 3 inquiries! Then, when I try to call, I get sent to a voice mail box that is full...I can't even leave a voicemail! Beyond the pale! If you expect responsiveness, this is not the fruit club for you.I am cancelling, and am going to give Harry and David a try.
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January 2022 by Donna Mahoney
DO NOT BUY HERE. Ordered 6 gift boxes Dec 6...NONE were delivered. No one returns phe calls or Emails. DO NOT BUY HERE
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July 2021 by leah smith
FruitShare is always the freshest fruit that I have ever tasted. Every time that I call upon Everett, he knows my order. He is a fantastic guy that really knows his fruit. It is the best fruit around!!
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January 2021 by Melissa C.
Fruitshare is wonderful! My mother is 83 and never, ever happy with anything. For her birthday I ordered her a subscription to Fruit Share and she LOVES it! She eagerly anticipated her shipments, I suspect she is waiting on the porch for the Fedex delivery person. She REFUSES to share with anyone and makes sure everyone knows it! Her shipments have arrived on time, are meticulously packed and every piece of fruit has been perfect - ripeness, taste, no bruising. She appreciates the variety, although we did have a slight issue with the kumquats this month...she only received 12. Fruitshare was able to help me earn additional good daughter points by selling me an additional 3 pounds of kumquats...HEROES! This service is great - my mother is ecstatic, I get brownie points for a gift she likes and uses...and I know she is getting a healthy, high quality product. Fan for life!
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April 2020 by D. M.
Fruit Share delivered on time. The organes and apples were very fresh. This was a gift and the recipients were thrilled. It was a little expensive but worth it.
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February 2020 by Lindee Salke
I searched for a fruit delivery subscription and this company was one of several that came up. I clicked on the page and saw they had Bi-Weekly or Monthly delivery options and you could choose from half share or full share. I decided to go with the bi-weekly full share. I was excited when just a few days later my first order was delivered. That’s where my excitement ended. The box was small and I remembered from the pictures that the full share appeared much larger. Upon opening the box, I see that all I got were apples (4 to be exact) and some orange varieties adding up to only about 15 pieces total. I checked the website and it says a full share should be 24-30 pieces. Also, the newsletter included says my box should have had pears. So I email their customer service and explain my findings/questions. FIVE DAYS later after another email asking for someone to please contact me, I finally get a reply. First, I’m told that they ran out of pears so that’s why I didn’t get any. Then I’m told that I ordered an exclusive box and accused of using some “code” to order said box. After looking into it, it does appear that my subscription box was labeled “3M” but when I placed the order nothing on the page explained that 3M was only for 3M employees and no code was required for my purchase. I have since canceled my subscription because I would’ve had to pay an additional $20 every 2 weeks and to only get apples and oranges it wasn’t worth it in my opinion. Be careful if you decide to use this company because after my experience and reading Yelp reviews it looks like the customer service is not the best.
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April 2019 by Catzz Seattle
This company has A+ customer service. My sister received her order quickly and the fruit was perfect ... Well boxed and safely shipped. I will purchase here again because this company reached out to me about an issue with a different order -- they made things right, no ifs, ands or buts. Refreshing to have that 'old time service' these days! Thank you very much! Great place to do business with!..
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April 2019 by Maryse Bloom
I've ordered twice. The fruit was pretty good but had a very bad experience last summer after I placed an order, which included shipping, etc., and then was told via email I had to upgrade to either overnight or two-day shipping or else (in other words, they wouldn't ship the items). The woman who I spoke to on the phone was very rude, offered no apologies or explanation. I'm sorry, that's not customer service.
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April 2019 by Lisa Warner
We love Fruit Share. Each box is a little surprise and loved by all! We look forward to each delivery. Thanks for always giving us the best organic fruits out there.
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April 2019 by Kevin Lovegreen
I have been receiving this great fruit for over a year and love the quality and the variety. My kids are eating more fruit and that's awesome.
