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October 2022 by Z W
I treated my business with Tom, one of the owner of the company. Very few people still exist in this world where personal integrity, respect accountability and conscience are the values that shape the framework of conducting business. Well you have it in Tom. He took care of my daughter’s concerns and handled the situation professionally. If you need a used car go to Keystone and ask for Tom.
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May 2022 by Bruce Martens
Best place to buy a used car...Tom is willing to work with you....no pressure sales
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May 2022 by Garret Kohls
Tom was very helpful when I was buying my car after I had totaled my other car, he was willing to negotiate the price he was willing to sell the car for knowing that I was short on money, and in the middle of the current rise in prices of used cars right now. Although after a month of owning the car I had problems with the engine, I knew that I was going to have engine problems because of the age of my car and the amount of miles that were already on the car, thankfully Tom was willing to help me with my engine problems, while any other used car dealership would say that it was for me to deal with. Tom even loaned me one of his cars for me to drive so I could get too and from work while he was fixing my car.I would completely recommend Keystone Auto Sales to anyone that needs a used car, for a decent price, with excellent customer service.
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March 2022 by M Byrd
I just purchased my first new used car from Keystone Auto. Friendly customer service very helpful and accommodating I will come back to purchase my next car from here.As long as Tom is still the owner and deals with customers I highly recommend Keystone Auto
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January 2022 by Kelsey Gjere
Being a frequent used car buyer, I can say Tom and Corey are wonderful! I will never go anywhere else. They delivered fair prices, and even negotiated during a price surge for vehicles. Not only am I grateful to have found the car but to find genuine people who want to give the best service they can. Tom even mentioned bringing the car back if anything happened in the following weeks and he would get it tep repaired for free. I contacted Walser Bloomington Toyota, and they would not even negotiate on pricing for a 2WD version of this vehicle with only 3,000 miles less. I just called at 10pm to just make sure my plates hasn’t been delivered yet and they answered. Disregard any previous owners, Tom and his staff go the mile. My husbands next car will be from this company as long as Tom is the owner!
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August 2021 by Paul Mai
Misleading listing on mileage I contact them and they said mistyped but never fix it.
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June 2021 by Myrna Byrd
I just purchased my first new used car from Keystone Auto. Friendly customer service very helpful and accommodating I will come back for my next card here as long as Tom is still the owner and deals with customers I highly recommend Keystone Auto
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April 2021 by Drake Friesen
Found a great deal on a minivan here!
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January 2021 by Leyang Loh
Great customer service during my purchase. They are very accommodative and even help me to fill up the gas on my car. The car I bought from them is working great!
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January 2021 by Joseph Wiegand
Bought a truck from the previous owner mark nice guy. Tom then bought the dealership and I did some work for both of them long story short didn't work out we went are separate ways. Fast forward a year down the road. I was in an accident in my truck insurance deemed it a total loss. This guy tom decided to tell the insurance company I owed him 1700 for the truck even though I payed it off over a year ago and I had the lien release stapled to the title so I was able to reverse the payment but my God what a liar and cheat.
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November 2020 by Krista Ogren Hansen
We had a great experience at Keystone Auto today. Tom was great to work with, honest and so far the car has handled great. We found there was a discrepancy with the price (price had been lowered online without his knowledge) after paying with C.C. and Tom wrote me a check for the difference right on the spot. Thanks Tom and Keystone Auto!
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November 2020 by Lisa Seglestrom
Very friendly takes a deep interest to what your looking for and eager to help.
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November 2020 by JASOWN CHECKOV
No comment AvailableBad car dealership!!
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August 2020 by hayley latour
We bought a car from them back in January and thought this was the best experience we have a had with a dealership...boy were we wrong. Spent $2,500 on a car, which we know spending that low on a car wouldn’t be perfect. But never did we imagine within a couple weeks it would break down, need a new alternator and even more work. I called them explaining what happened, again they had us thinking they would do the right thing and cover half of the cost. They said they would mail us a check for half of the cost for the tow, and parts....still yet to receive the money. I called them several weeks in a row and they kept saying it was sent, or that they would send it right away....never did and finally gave up. Highly suggest saving yourself time and money. Very unprofessional and unreliable cars....use caution when there. Or better yet...don’t go!!!
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August 2020 by Curdy Mitchell
The guy with gray hair took advantage of my financial situation and lied to us about the value of our Jeep Compass because he knew we needed money. He said it was only worth 1500 and even went as far as making a fake value print off for it. He paid me for it and I trusted him that it was only worth 1500 but turned around and listed it for 5000. Come to find out later the cars value was way more than what he said. Scammers. How could you do that to someone in a time of need especially during a pandemic?!
