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October 2023 by Steve Reuter
Great place
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July 2023 by Mike Greenwell
Very friendly and helpful group of people!
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July 2023 by Dan Paul
Great customer service!
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April 2023 by Jared Brigmon
Scott was a great help , you don't find customer service like that anymore it seems..
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January 2023 by Jim Pearsall
Great to have a local store you can have your parts sent to.
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January 2023 by Shawn Nelson
Great experience, Thor and Rylie were great help! Thanks ?
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January 2023 by patrick K
Get parts in person or online. They normally have or can get what you need.
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October 2022 by K J
Guy was very nice and helpful just didn't have the product I was looking for
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August 2022 by S Kersten
Took time to understand my issue. Looked on line with me for solution and found tool in-store (and it worked!).
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July 2022 by Tim Karlberg
No exaggeration, we went to seven other places today before we got the help and parts we needed at this Napa location. Charlie and another guy (didn’t get his name) were eager to help, fast, and actually knew what they were talking about. I don’t normally leave reviews, but this experience was worth it. We will definitely be coming back to this store the next time we need parts.
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February 2022 by Xavier Bork
I ordered online & ended up picking them up in store sooner than they could be shipped. This store called today to tell me they were in. I simply asked to cancel the order for a refund. They informed me that my card was not charged, right after, I just told him it was. We did this circle another time before I got off the horrible customer service carousel.
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September 2021 by david belisle
I'm not going to say anything bad about Napa Auto but I had a bad experience in there and I'm not very happy about it I ordered some parts for someone and he helped me out the person to help me found the parts I was looking for told me he had an order and it had them coming into me a couple days later I called in I talked to another gentleman and he told me that the parts would be here tomorrow at 7:30 in the morning I came in the next afternoon and a gentleman told me that I had no order I had no paperwork showing that I even ordered the stuff like it was just some joke and whoever that little a-hole was that told me all that stuff was it covering up for something yeah thanks Napa
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August 2021 by Jessica Holmes
Very helpful and friendly staff
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July 2021 by Sheila Firle
We showed up at this store In a really bad predicament! With no idea what to do, Thor was so helpful! -His customer service Was outstanding! He explained what was happening, the right stuff we needed,And walked us through how to use it! Everyone could learn some customer service skills from Thor! Thank you very much
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July 2021 by Ron C
Stopped in for a jump pack. The staff were friendly, helpful and knowledgeable.Can't beat that.
