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November 2023 by Pamela Olson
First class operation. They diagnosed and did did a major repair, $3,500, replacement of timing belt cover and all that went with it. A lot of disassembly. . So far , so good. Just picked it up 2 days ago.
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November 2023 by Amy Fagnan
Super nice people!. Quick on getting my vehicle in for a diagnostic for my check engine light. They checked all the important things and sent me a list(with pictures!) of all the things that need attention and are good. They caught an important needed fix leak that I didn't know about. Very thankful and happy with my service. They have warranties on thier parts! They also have a roadside assistance for a year after you get stuff done over $30. That gives me a sense of peace.Services: Engine repair
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November 2023 by Gail Plewacki
I just had my 2014 Equinox in to Rick's 36 Automotive for an oil change and to figure out why my heater blower wasn't working. They went above and beyond to diagnose my car's problem. I have been going to Rick's for many years. Everyone is always professional, knowledgeable, and cost conscious. As my vehicle ages, the technicians at Rick's have made helpful suggestions for prolonging the life of my car. I really trust these folks and highly recommend them.Services: General repairs & maintenance
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November 2023 by Erika Thomas
Mars and his team were beyond exceptional. My car stalled in Stillwater when I was four hours away from home. ? They were extremely helpful and got me in right away and fixed it within one day! They went above and beyond and even called the previous auto shop, who had done some work on my car, and got most of the bill covered for me via warranty. I highly recommend Rick’s 36 and wish there was an auto body shop just like them in my town!Service: General repairs & maintenance
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October 2023 by Terri Ivy
So initially when I had my truck towed to Rick's my power steering was seized, Rick's "fixed" my truck to the tune of $1050, within days my check engine light came on and the needle between the H and C started going crazy, took it in they said it was just a coolant sensor, a few days later my truck started smoking while I was at a stoplight so I dropped it off that night at Rick's when they called the next day they said it was the water pump this time another $1050, which I paid got my truck back again and within 2 days it had to go back because it was doing the same thing this time they said it was a head gasket leak and the manifold which would cost $3600 because according to them it's nothing they did. My engine light was not on prior to taking it there the first time and only since bringing it there have I now had overwhelming issues to the point that I now can't drive my truck because whatever they did caused this outrageously expensive repair to be needed. I do not recommend taking your vehicle there as you will have so many more problems afterwards. It sucks that they don't take responsibility for what they absolutely know they caused. I went from no engine light on to no longer able to use my vehicle and I'm the only one that has to foot the bill for a new vehicle, thanks for nothing, I trusted you to be honest and do the right thing and that didn't happen. I'm not the only unhappy customer, I've since read reviews and wished I would've read them prior to taking my vehicle there. Expensive lesson learned.
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October 2023 by Patti Palmer
They took care of my situation in a very efficient manner. I had my ignition damaged and my back passenger window broken because of a theft. They were the only place in Stillwater we get my car done as quickly as they did. They did excellent work! I really appreciate it!Service: Auto side window replacement
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September 2023 by Angie Perez
Have been bringing my Honda here for a while now. They are very reasonably priced. With my latest oil change I was surprised to see they did a quick vaccum and wipe down of my console as well.Service: Oil change
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August 2023 by Katie Seifert
They currently have a sign advertising gluten free oil changes. How cute. And how demeaning to those with Celiac Disease who have no choice but to eat gluten free to stay alive. News flash, making fun of a medical condition/special diet isn't funny. Would you make fun of someone with diabetes? Do better. And get better advertising.
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August 2023 by Katherine S.
They currently have a sign advertising gluten free oil changes. How cute. And how demeaning to those with Celiac Disease who have no choice but to eat gluten free to stay alive. News flash, making fun of a medical condition/special diet isn't funny. Would you make fun of someone with diabetes? Do better.
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August 2023 by Megan Swanson
Absolutely loved the service here at Ricks. Not only did my car need more work than planned but they were honest about what needed to be done and when. Everyone was so kind and the loner car was free (with gas tank being full) was v pleased. Would def recommendService: Oil change
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August 2023 by Awn
Easy scheduling, knowledgeable helpful staff. From the second I called. to on the way out the door, I felt great about Rick's 36. Full synthetic oil change under $50, my 3rd visit this year and today was still impressive. Top knotch customer service 10 star auto Care center. stop going to the dealerships. if you value quality work and kindness try Rick's 36 auto I guarantee you'll be back.
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August 2023 by Bill Huff
We took my wife’s Tucson to Rick’s for an estimate for servicing the brakes and for an overall inspection. It was our first time using Rick’s 36 and everything was great. Service and communication was excellent. We will be using Rick’s again, for both of our vehicles.
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July 2023 by B Smith
Great customer service!!! Communication was on point whether through emails, calls, or in person. I highly recommend Rick's 36 Automotive. Can't go wrong with honest and caring people.Services: General repairs & maintenance
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July 2023 by Liza Carlson
I found these guys when my Subaru dashboard lit up like a Christmas tree. I called my own Subaru dealer and they couldn’t get me in for several weeks. I was able to be seen here quickly and they had a vehicle for me to use while mine was in the shop. In the end, they solved the problem for a much cheaper price than I was expecting and my car has been doing great ever since. They were kind and helpful and I am so grateful for their help!Services: Auto engine diagnostic
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July 2023 by Julie Armstead
Had my oil change appointment canceled the day of, heading out of town on a road trip so I really wanted it done and Noone had time. Called Rick's 36 and they squeezed me in! New customer for life, and it was done under 1 hr! My car thanks you as well. Very professional service. 10 out of 10
