Self Storage in Stillwater, MN

“It was a Sunday afternoon and we found ourselves needing a quick and secure storage solution and Public Storage was there to help. We received exceptional service via the phone to arrange our rental locker and were in it within an hour or two.”

“I am responding to the Google review posted 2 weeks ago by a previous customer and will state the facts of what occurred and how it was handled.The incident that Deanna Reed reports took place in June 2018, 2 years and 4 months ago. On June 24th, 2018, the customer called the storage office to report that her unit had been broken into. The manager met the customer at the storage unit an hour after her call. Customer reported that the lock on the unit was locked when she arrived, additionally, there was no damage to the lock, unit door or any other storage units. The customer reported that a number of things were gone from the unit. She stated it had been at least 2 months since she had been to the unit, but was not sure when she had been there last.Stillwater Advance Self Storage does have surveillance cameras which cover the unit rented by this customer. Our system consultant reviewed the video available and found no suspicious activity, which was reported to the customer and sheriff’s deputy handling the report.The manager and owner of Stillwater Advance Self Storage strive to provide good customer service to our renters. To say that the owner was not helpful is inaccurate, as he did all that was possible given the circumstances.Manager, Stillwater Advance Self Storage”

“My battery died during a quick trip to Stillwater. They quoted me a price ahead of time and told me it would be 30 minutes and it was exactly that! Yes, $120 for a jump start seemed a bit much but they got me out of a bind and I would not hesitate to use them again. Specifically, Jason (the driver) was very quick and got us back up and running!”