Self Storage in Stillwater, MN

“I am responding to the Google review posted 2 weeks ago by a previous customer and will state the facts of what occurred and how it was handled.The incident that Deanna Reed reports took place in June 2018, 2 years and 4 months ago. On June 24th, 2018, the customer called the storage office to report that her unit had been broken into. The manager met the customer at the storage unit an hour after her call. Customer reported that the lock on the unit was locked when she arrived, additionally, there was no damage to the lock, unit door or any other storage units. The customer reported that a number of things were gone from the unit. She stated it had been at least 2 months since she had been to the unit, but was not sure when she had been there last.Stillwater Advance Self Storage does have surveillance cameras which cover the unit rented by this customer. Our system consultant reviewed the video available and found no suspicious activity, which was reported to the customer and sheriff’s deputy handling the report.The manager and owner of Stillwater Advance Self Storage strive to provide good customer service to our renters. To say that the owner was not helpful is inaccurate, as he did all that was possible given the circumstances.Manager, Stillwater Advance Self Storage”

“This was my first time renting a storage unit and Phillip (the manager from the Woodbury location) helped me out and made sure I was taken care of. Thanks so much!”

“Thank you, for being so quick and professional with helping my daughter. I can't give you anymore than 5 stars you earned way more with us. Caring, kind and trustworthy.”