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January 2024 by qav taub
Horrible business practices. Ordered a part on Monday from their Green Bay location and was quoted it will arrive in Stillwater Wednesday morning. I drove there Wednesday morning and it was not there. I was told it's on its way and should be there Thursday. It didnt arrive until Friday. They accumulate orders during slow seasons and ship out when they have enough orders. Deceitful and untrustworthy. Go elsewhere!
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January 2024 by Paul Standaert
The guys at Sharp / Bay auto contacted me regarding an engine issue I was having, and given the somewhat complicated circumstances, it turned out to be a great experience. I will buy from them again.
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January 2024 by Robert Whebbe
Able to find parts for older vehicles. Parts were as described, and staff was helpful.
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October 2023 by Tom klinkenberg
I do business with sharp often, whether it's a used part or a reman. Larry is fantastic, usually call him directly. He's very easy to deal with, doesn't beat around the bush. Have interacted with a few others when he wasn't available and zero complaints here. Any issues with the item received (very rare) he takes care of it. There's a few yards closer to me but I'll take the drive or wait for a cleaner, properly dismantled, better quality part. The customer service he/they offer is worth it.
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October 2023 by RC Automotive
I prefer Sharp Auto Parts over the rest of the yards. I like that they dismantle properly and dont just rip the stuff out as fast as possible. Once in awhile we might get something with harness thats cut or plastic intake thats cracked but for the most part that doesnt matter anyway because we have the one off the vehicle. Being we're a repair facility we are offered delivery and pickup so thats always nice. They are very easy to deal with if there is a warranty issue, extended parts and labor coverage is available for reasonable cost. A lot of yards offer that but getting them to honor it can be a pain, never had an issue with Sharp. Larry has been great over the years and will continue to use them long into the future.
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October 2023 by Job Anorve
Great people excellent service! I have been buying for years .
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September 2023 by Keith Babin
Dennis in sales has been great, with prompt responses, good knowledge of parts, and orders have been shipped to me within 24-48 hrs depending what time of day i order! Melanie in the office was very prompt in response with a small technicality with my acct as well! It is refreshing to see good customer service these days, in a world where that is diminishing. Also, I have read some of the poor reviews, and i can say, i have purchased multiple motors, transmissions, and body parts from Sharp with other sales people here, and service was great, and parts were always what they said they were, and have had no issues. These two just stood out in particular today...Thanks!
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July 2023 by james miles
Terrible service purchased engine Thursday and had it installed and it was bad. Now going the run around to get another and I purchased a 3 year warranty what a joke and now my vehicle sits limbo in the mechanic’s shop. Please shop around before buying from sharp auto.
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July 2023 by Kitchen King
Very very rude over the phone probably not gonna but from here again
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May 2023 by Joshua Anderson
are they even still open? Every time I call no one answers. Used to buy a lot of parts from them.
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April 2023 by Geoff Douglas
Company has a 100% satisfaction guarantee that they don't stand by.Tried to make an exchange and they wouldn't do it.I'm 100% dissatisfied with Sharp
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March 2023 by Kelly Rapanovich
It's seemed like a big inconvenience to ask questions about parts. I recently filled out the online inquire form asking specific questions. No one from Sharp Auto ever responded to me. However, the day I emailed the price went higher then previously listed.While the price was listed higher, the front door no longer has the morror attatched for a higher listing price.They open at 8AM. No one answered the phone to take my call until after 1PM.The guy on the phone was very condescending and rude. His less than professional attitude was uncalled for.With the hundreds of junk yards available I WOULDN'T SUGGEST THIS PLACE TO ANYONE!
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March 2023 by Nathan A
Employees were nice, but the accuracy of their system is terrible. Wrong part 2 times.
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March 2023 by Jodi H.
I worked with Larry - never had such good customer service!He is very thorough - he went above and beyond! He was able to find what I needed and get it to me quickly!He also has a great sense of humor - which is refreshing when you're looking for used parts!Thanks Larry!
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March 2023 by Kelly R
It's seemed like a big inconvenience to ask questions about parts. I recently filled out the online inquire form asking specific questions. No one from Sharp ********* responded to me. However, the day I emailed the price went higher then previously listed. Today, after giving the guy my vin ending in DF110438 the guy tried to convince me that my paint code was now GAR instead of the WA501Q that I told him I needed. While the price was listed higher, the front door no longer had the morror attatched for a higher listing price. Plus the guy was h*** bent on me wasting my time to pick up the wrong color part to his advantage. What a lazy, careless individual he was that I wouldn't want working the phones of my business. They open at 8AM. No one answered the phone to take my call until after 1PM.The guy on the phone was very condescending and rude. His less than professional attitude was uncalled for. With the hundreds of junk yards available I WOULDN'T SUGGEST THIS PLACE TO ANYONE!
