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February 2024 by Donald
T mobile is Ok, just don't get a samsung product, customer service is so annoying!
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February 2024 by steve sherman
The young lady who helped us was pleasant. However, she was working alone and was too busy to really give us the attention we deserve. The whole process was hurried.
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February 2024 by Dj Ritzema
Cam was professional and extremely helpful with my issues with my billing! Thank-you Cam!!
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January 2024 by Thomas Warren
Love T-Mobile they are the best been a customer since day one of T-Mobile
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December 2023 by M G
I went in a few days ago to have someone help with activating new phones we ordered online. Even though this wasn't a sale for the store, Colton helped me through every step! He is a great multitasker and has great energy (bouncing from customer to customer as needed while not neglecting me). He has awesome people skills and even left me at one point to hold the door open for someone who may have needed help. Colton wasn't pushy with any add-on sales. In fact, I brought up internet service and within minutes he reduced my current internet bill by about 60% so I left my current provider right on the spot! I wanted to give a shoutout to Colton and the entire team at the Stillwater store. Note to corporate: I have a lot of history in Retail HR Management, and I say that Colton should be managing his own store!
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December 2023 by Anthony Schmidt
Awesome customer service!! I was at a different store and was lied to! ! Braden and Cam were amazing getting everything set up right for me!
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December 2023 by Stefan H
We had an issue with Family Mobile and came in to transfer our plan and while Family Mobile was not helpful T-Mobile was very helpful. Colton who helped us gave us all the options available while also doing everything he could to help transfer everything over. We only ended up getting one phone number transferred but we are happy with the end result. Again Colton was extremely nice, professional and helpful which helped make our decision pretty easy.
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November 2023 by Jeff Carlson
We switched over our two lines from AT&T and received 2 free iPhone 14's to replace our older ones. The cell service is noticeable better and we are happy with our new equipment. Although there was an issue with being charged monthly installments on the two iPhone 14's we received, it was eventually fully resolved and we are very satisficed with the improved service.
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November 2023 by Emily Hill
I have had great experiences with the help of Braden Wolf at the T-Mobile Stillwater store. Braden is patient and has a calm, reassuring demeanor. He is very skilled with quick tech know how. Braden's assistance with set up and maintenance of our Apple devices, our T-Mobile home internet, and our new T-Mobile data plan, have been timely and excellent for my family members and me. We'll be going back to T-Mobile Stillwater again -- thanks to Braden's customer service and people skills. Thank you, Branden. --Emily Hill Stillwater, MN
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September 2023 by Hannah Stout
Went in for an upgrade on my phone and Cam was amazing! She went over all of the deals and options I had and helped me pick out the right plan. I didn’t feel like she was trying to upsell me on anything. Overall a great experience and very friendly service!
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September 2023 by Clarice Pacheco
Cam is currently helping me as I’m typing and she is literally the most amazing rep ever. She has helped me trying to port my number over from my last carrier. Despite things being ridiculously complicated, she was patient and amazing. Thank you so much! You deserve everything good coming your way :)
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September 2023 by Kevin Helmer
I have never posted anything before, but had to let everyone know to avoid this location! It took over 5 hours to get our phones set up while the manager did nothing to help and totally ignored us or the problems they created. Until the manager is replaced I would go to any other store!
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July 2023 by David Eggerth
Braden and the Stillwater store provide the best customer service out there!
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May 2023 by Deanna Mandery
All of the staff were very helpful and friendly. Wouldn’t go to any other T-Mobile after coming here!
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May 2023 by Kaitlyn McCormick
This place is very helpful and has great customer service! Definitely recommend
