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December 2023 by molly buckley
Trying to pick up a certified letter 3 times now and NO ONe seems to know where it is- they just keep trying send me to the other post office and to call yet no answer ever- terrible terrible service
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October 2023 by Chelsea Puyleart
Terrible service, never answers the phones, rude people, usps needs to do more to help their stores. Your system is outdated and hurts us all
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August 2023 by scott calistri
I've had my mail sent to 3 different addresses for over 6 months. I talked to the postmaster and she said "it will sort itself out."
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May 2023 by 2529 Bruce
Varry late getting mail out it use to be here by 2:40-3:30pm now you are lucky if it shows up by 6:00pm maks it hard to get your check in the bank wen banks close at 5PM
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May 2023 by Carolyn Fernandez
I keep getting mail and packages that are not mine. It's like the carrier does not read the name and street number.
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February 2023 by Suzie R.
I'm so impressed with this post office. It's small but cute. The employees went above and beyond to help me during the Xmas holiday. I thought my package was completely lost but they eased my concern and gave me information on the annex. I also use their self service machine quite a lot. They work great!BONUS - the wait to the counter is never long either! But now with me writing this everyone will run to this post office.
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January 2023 by Kurt Schumacher
Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds. But, a 60' long driveway will prevent delivery of packages. Amazon, UPS and Fed-Ex all will deliver packages onto our porch. The Post Office will not and we always have to go get our packages in Stillwater.
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January 2023 by Annerose the Dog
I have no issue with the post office service but there is a problem with house delivery. THey seem to make up false excuses for not delivering packages. Within a year, they said I moved and sent back the item; they've said I told them not to delivery an item and that I wanted to pick it up at the store; and yesterday they refused to delivery the item and sent it back to the Amazon location in Maplewood.
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September 2022 by thezanderp.
when I steal mail its a federal crime but when these jokers do it its their job????
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July 2022 by Terri Berg
I have no issue with the post office service but there is a problem with house delivery. THey seem to make up false excuses for not delivering packages. Within a year, they said I moved and sent back the item; they've said I told them not to delivery an item and that I wanted to pick it up at the store; and yesterday they refused to delivery the item and sent it back to the Amazon location in Maplewood.
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June 2022 by Paul Johnson
Heh reading the reviews, the 1 star rants are likely the same folks who yell at store employees when the store is out of something.Relax everyone, it's a post office. The employees are helpful, my mail is delivered, and they're open when they say they will be. UPS & FedEx aren't exactly batting 1000 either.
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May 2022 by Cassondra Kenton
I have lived in Stillwater for almost 7 years. I have never had an issue with my packages or mail being delivered to the wrong address until these past 6 months. I have been patient with the post office in hopes that they could successfully retrieve my packages but they only tell me that the carrier didn’t have luck retrieving from the delivered address. I had to walk a block over to check on the persons porch myself and I saw one of my packages that was worth $200. I will not recommend this post office to anyone. Incompetent staff & carriers.
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May 2022 by Ilexholz
This is the 2nd international package that took 5+ months, but this time the second package never reached its location. Sitting in the same place for 6 months, I reached out several times! No one could tell me where my package is!! Now it’s past the due time and considered lost? not coming back to usps, and would advise you all to do the same. Going to DHL shipping!!
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April 2022 by Billy Hudak
If I could give a zero I would.....My tracking says delivered today at my address but no package was delivered.
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March 2022 by Matthew Hopkins
Been waiting for a little better than a week for a delivery to my residence. That package arrives in Stillwater and two days in a row the tracking says “delivery attempted - no access to delivery location but the driver puts mail in the mailbox. Would not put the larger package by the door like it’s always happened. Weren’t instruction to be delivered to a person either then as I’m at the post office in person myself with my package in the building they don’t inform me it’s there to be picked up as the counter staff tells me they wouldn’t be able to reprint a label for something I was trying to mail.