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February 2024 by Richard Pruneda
In a recent visit to a Verizon Authorized Store, TCC, I encountered a challenging situation that was directly linked to Verizon's services, rather than the store itself. Despite the complexity of the issue at hand, the customer service I received was nothing short of exemplary. Mr. Josh, in particular, stood out for his remarkable empathy and understanding. Observing my distress, he approached the situation with a genuine desire to assist, driven not by the prospect of personal gain but by a sincere commitment to service.Mr. Josh's exceptional support not only resolved my immediate concerns but also left a lasting impression on me. His actions transcended the typical customer service experience, fostering a sense of camaraderie and trust. This experience has not only earned him a loyal customer but also, I am proud to say, a brother. His awesomeness and dedication have guaranteed that I will always seek his assistance whenever I visit Verizon in the future.TCC's ethos of serving their customers with integrity, loyalty, and a solutions-oriented approach was vividly demonstrated through this encounter. It is clear that they are committed to fulfilling their Verizon needs with the highest standards of excellence.Respectfully,Richard Pruneda
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February 2024 by gary englund
Josh has provided me with excellent service
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February 2024 by Leah Sancartier
I absolutely LOVED my visit with Josh!!!I've NEVER received the care and patience he has given me today. It says alot too because I've been with Verizon for over 20+ years!!
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February 2024 by Jan leppla
I just switched service from Xfinity to Verizon. Mallory helped me make a smooth transition. She was professional, helpful, responsive and just great to work with. We are thankful for her!
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February 2024 by Terri Smith
Mallory Roth created a great Verizon experience for us. I was adding my mom to my plan and she was transferring from another provider. There were complications with a duplicate account. Malory spent so much time with us figuring out the issues. She went above and beyond and we are so appreciative!
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February 2024 by David Schell
Autumn was an awesome help!
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February 2024 by P
Mallory and the team at this store was awesome and helped my whole family get setup with new service and phones. She responded quickly and followed up afterwards. I highly recommend! !
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February 2024 by Shannon Emerson
Josh was great
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February 2024 by Laurie Emerson
Very helpful, friendly and willing to help with anything and everything.
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February 2024 by Fran Hasty
We had a very pleasant visit with Mallory today. She was quite helpful as we reviewed our account and also very patient and informative as she answered several questions that we had. Appreciate all that she did for us.
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February 2024 by Betty Nelson
Excellent customer service from MAllory in veruzon in stillwater
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February 2024 by Deborah Garey
CJ was amazing! Answered all my questions! Listened to all my concerns! I will definitely be back to see him for any if my cell phone needs! Highly recommend!
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February 2024 by Jodi Landry
Awesome service! ??
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February 2024 by Joe Sundmark
Mallory was extremely knowledgeable and helpful. Would definitely recommend her to anyone
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February 2024 by Boss 4Life
Autumn walked me through the whole process and answered all my questions and made it a very good experience for my first time.
