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November 2023 by Angela Fink
Excellent service, exceeded expectations and went above and beyond. Thanks guys and gals!
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September 2023 by Chev
Great crew! Very fast service and knowledgeable. Definitely recommend
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June 2023 by Darcy Brookins
AlwYs great service
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May 2023 by Lindsay Jackson Nichols
Lightning Fast, Courteous and knowledgeable. Love this business and highly recommend them. As a small business owner it is hard to be without a phone or computer and certainly not for days. Being able to get repairs and service 'same day', often 'same hour' or 'immediate' is AMAZING... and the peace of mind that they know what they are doing is the icing on the cake. What a great company!
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March 2023 by Joy Barthman
Great technicians, reasonable price.
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March 2022 by Pam Sherrard
Very knowledgeable, polite and great customer service. I've been going to BitWorks for more than 5 years.
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January 2022 by Lisa Doerr
I NEVER write reviews BUT these people are really great. Last week I was ready to jump off a cliff. The tech was cool, calm and had me up and running in like 30 minutes. Muchas gracias!
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June 2021 by Amy Luesebrink
Bitworks staff were knowledgeable and beyond helpful!
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February 2021 by Julie Anderson
I got so much help with very patient people!!! I would recommend BitWorks to anyone!
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January 2021 by Bridget Murphy-Amundson
Whenever we are in trouble and have a challenge, Bitworks is always to our rescue, and more then accommodating! They have helped, and solved more problems/issues not only for us at St. Croix Laundry & Carwash, but many customers we refer. A huge shout out to Nate ... we really appreciate your help, and the printer is fantastic! You definitely deserve a 5 Star ⭐⭐⭐⭐⭐ rating! Thank you again!!!
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January 2021 by Brandon W.
I had brought in my iPad to have a screen replaced in November. They had told me that if they had to order a screen that it may take a bit longer than normal and I said that was fine. After three weeks of not hearing anything I did receive a phone call and was told that while they replaced my screen they broke the center button and will have to order a new one. I said ok and after 4 weeks I hadn't heard anything and called and was told they were still waiting for the part. A week later I received a phone call letting me know that they had fried the mother board of my iPad and had to order a new iPad in to replace mine. A few days later I was called to let me know that my iPad arrived and was ready for pick up. They asked me where the Sim card was and I had left it in my old device that was damaged but it wasn't there any longer. When I arrived I was still charged for the screen repair of $200 dollars which I thought was a bit weird due to them taking two months to damage and replace the original but either way I paid it and left. I'm still puzzled where the Sim card went and why with my new device I never received a box with it just was handed it and walked out after paying. The customer service was not the best and the small town nice feeling was definitely not there. I worked with AT&T and will be getting a new sim card but as much as I like to shop local I won't be able to work with them again or even recommend them to anybody.
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June 2020 by Rosalie Y.
Just last week my husband said that he needed some work done on his computer and we like to use local businesses to get this type of work done. We looked up the Bitworks and went into Taylors Falls to see their shop. We were pleasantly surprised with the location and dropped off the desktop for repair. We had some work done and some other issues appeared when we got it home! I called and Riley and the owner of Bitworks worked to get it fixed. (A driver issue). Today it is fixed and working better than ever! Please give this business a try if you have ANY issues with your computers or phones. It will be great to have them as a local resource and keep them in business!
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March 2020 by Jake Johnson
The service at bitworks is awesome and the technicians are fantastic. I have used their services in Taylors Falls twice to fix damaged pins for the electronic in my snowmobiles and it saved me HUNDREDS of dollars. I highly recommend using them to everyone that has a similar issue.
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January 2020 by Matthew Flasch
I'm not giving 2 for service, they do good with that. It was the final experience which drops my rating from 5 to 2. We've been an active client for 5 years and overlooked 1 $140 bill (while continuing to utilize and pay Bitworks for other services since). I completely understand calling me to rectify and happily so, what I can't understand is immediately on the first call, the person threatening suit when I say I'll speak with a manager at the store to find out the situation. What I further don't understand is then texting me calling me a douchebag and writing our business a 1 star review, its just not necessary.
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January 2020 by Strikke Knits
Love these guys, great work great price.
