-
January 2024 by Dustin Steckler
Bought a new WIFE vehicle this week from Jared and Aaron at Thief River Ford and they are great! Live in Mandan ND, they met us in Fargo ND with the Bronco and traded our Durango in to them all seamlessly in Fargo. They were Honest, Knowledgable, responsible, straight forward, and simply made things happen exactly as they said they would the entire time! Great Small Town Dealership that feels small town like I like it!
-
January 2024 by David Schram
Very helpful team. Great experience.
-
November 2023 by JJ L
New staff and team were awesome! Ira and the guys got me going in very short order! If you haven't been to Thief River Ford for a while because of one thing or another, I would recommend giving them another shot. Very different experience than in the past and in a great way.
-
November 2023 by Sarah H
Ira's frigging great. Nobody else in town would help me with some simple e350 motorhome issues. My rig fit in the bay, so these guys took care of me. Excellent customer service.
-
November 2023 by Jared Shierts
Great team to work with to help find the right vehicle. The process was simple and hassle free.
-
September 2023 by User Mn
Had my truck for almost 3 weeks, I had to help diagnose the problem over the phone too which they then "found the problem" $4k later first time using since I brought it home same problem...still not sure how they determined I had 3 bad injectors with bad pressure regulator so no accurate way to test them and I told them to check regulator and pump! NEVER GET YOUR VEHICLE SERVICED HERE!!...Plus during inspection they found other safety issues like shocks a brakes but didn't even say a word just typed it and let me walk away with an unfixed truck and more problems than I knew aboutUpdate... 250 for motorcraft part from Rock Auto and an hour of my time and I fixed my fuel system myself thanks for charging me $3200 for nothing.... apparently your techs can't even follow a TSB step by step to fix something properly
-
August 2023 by Michael P
Brought my **** super duty in for service of a fuel issue there's a active *** on the problem I was experiencing they failed to follow the recommendations of myself and the *** went **************** me the injectors were bad since they're the professionals I went with it to replace all eight do an oil change filters and other service work $4,000 $3,200 of that was the injectors that were not needed a $250 motorcraft part and my own labor fixed the problem after going through the *** and listening to my suggestion of what was wrong if I had the time I'd pursue a lawsuit
-
August 2023 by Emily Seed
Top notch team at this dealership. Would definitely recommend and we look forward to working with them again in the future.
-
July 2023 by Frosty
Aaron and Jarod were amazing to work with and made the process so easy even though I was from out of town.
-
May 2023 by Jeff E.
I bought my new pick up from Thief River Ford, and couldn't be happier with it! Aaron was easy to work with, got a fair price for my trade, and they handled everything in-house... I'd give 6-stars if I could!
-
February 2023 by Jess McGarnis
Won't be back and others should think twice before going here for anything.
-
December 2022 by Jim Offerdahl
Best car dealer in northern MN. Steve and his crew provide excellent customer service and you are treated like family there. We have bought a dozen vehicles from Steve in the last 15 years and just complete another purchase. Wouldn’t even think of going anywhere else.
-
November 2022 by Karen Askelson
I bought a 2015 Ford Edge Tatanium from another dealer. I have had it for 7 days. My driver's door latch doesn't work right. I went to this place to see if they could give me some advice or even take a look at it to see what was wrong. The head service guy told me flat out..... Take it to an auto body shop. We don't do that stuff here. Well, guess what. I will never bring my vehicle here. EVER . I have never heard anything good about this dealership. Especially if you don't buy from them. Guess that's true.
-
November 2022 by Kat Davis
Fixed my car very quickly, only had to wait 1 day to get it serviced.However, labor was $300 and parts were $50.Could be cheaper with labor.
-
October 2022 by C B
Need to buy a vehicle? Go somewhere else. Need to service a vehicle or get warranty work? Go somewhere else. The lot is empty, Reed the service manager is rude and unwilling to help, and the place is pretty sad overall. If you need a new vehicle and are willing to travel check out Granger Ford in Iowa. They offer no BS and have the best pricing. I flew down to get my Super Duty after wasting time locally. Any follow up needs will be done at C & M. It's nice to keep money local, but if you're spending anywhere near $70K+ it shouldn't be as difficult as they make it. Sorry for a poor review guys. I hope one day my perspective can be changed.
