-
May 2022 by steve alm
Ann is very good at doing our taxes. We have gone to her for many years. She makes an unpleasant task enjoyable
-
April 2022 by Marlene Platcek
Easy to work with the excellent lady
-
March 2022 by ava sawyer
Susan was VERY nice and welcoming, she was very easy to talk to and made our visit at H&R Block easy. She made sure to go over all of our tax questions and needs. The prices here are very Reasonable and the whole staff here was exceptional.
-
February 2022 by Paulina Shelerud
Im always treated so kindly every time I use H&R block service's. Quick, easy and painless. Just like I like it
-
November 2021 by Haley Lambe
Very disappointed. Services were not done correctly and we were lied to. We had our taxes done this year and the "tax professional" who did them refused to add a qualified dependent because she was not aware that people other than children can qualify as a dependent. We called back after we did a draft online using another service and confirmed that the person was a qualified dependent and asked to speak to someone else. The second person we spoke to assured us that she would make an amendment and the dependent would be added. Months go by and we still hadn't received the money for that dependent so we called back to check on the status and double check that the amendment was made. We spoke to a third person and she assured us the amendment had been made months prior and that the IRS was just behind. After not receiving 2 of our monthly child tax credit payments we called the IRS and found out that because an amendment had been made in AUGUST (when we called to check the status) we won't be receiving the monthly payments until that goes through which can take 20 weeks. So it turns out we were lied to not once but twice. The amendment was never made until months after we were told it was. And instead of admitting their mistake they lied and blamed the IRS. Horrible service!
-
November 2021 by Clayton Alborn
Susan did our taxes and not only did she mess up the dependents on my taxes she lied about filing an amendment for the dependents i was entitled to, I called back a few months later after not receiving any notice of the amendment and they blamed the I.R.S for being backed up. it took 4 months for them to file the amendment which made me not eligible to receive my child tax credit for the year. Overall horrible knowledge of taxes, and i urge everyone to go elsewhere. Its a big run around and these people seem to not know what they are doing. I just talked to the I.R.S today and they said the amendment was filed August 13th. I had my taxes done by H&R block in march.
-
November 2021 by Bs Bs
Save yourself a headache and go somewhere else. ann herington gets made and starts yelling at you when you have a question. They don’t care about there Customers they don’t take responsibility for there mistakes
-
April 2021 by Becky
They haven't returned my call
-
March 2021 by ryker vlogs
I always feel like they look out for me and my family
-
March 2021 by Amy
Always pleasant and knowledgeable about filing returns.
-
October 2020 by Jeff Anderson
Ann was very helpful and answered all my questions when I needed help setting up tax status for my small business.
-
July 2020 by Char Winkl23
I have been having them do our taxes for several years. They are always friendly and very detailed. I feel that they look out for me and not just rushing to get them done. Also their pricing is very reasonable. Love the people at the Two Harbors office, they are wonderful
-
July 2020 by Kaitlin Stolp
I brought my grandmas taxes here in March and we exchanged emails about deductions and then they left me hanging. Since it is July and nearing the due date I called them to check on it. The lady I talked to was extremely rude and told me they probably didn’t get my email. I know they did because they were able to finish the taxes using that information. When I received a call back the lady was impatient and rude again. I was told I need to mail in the checks myself. After questioning she did agree they can do that. I understand emails can be missed and people make mistakes but I did not receive any apologies, just a condescending comment about how I should have called. This is not the first time I used them but it will be the last. Extremely unprofessional!
-
February 2020 by Kaninchenbau
Fast and easy tax help.
-
February 2020 by Carl Hanson
Very professional
