-
February 2024 by Judy K
Fast, friendly service.
-
February 2024 by Lori Harms
Can I give zero stars? Worse customer service EVER! When I bought a new phone 2 years ago, the promotion was not applied correctly and I have called and stopped in countless times to get the issue resolved. Each time I have been told it would get taken care of, but to "give it a couple of months/weeks"...then nothing happens, no one takes any accountability and I start all over again! I have been a Verizon customer for over 25 years but I am ready to give up! Very disrespectful service to loyal customers!
-
February 2024 by Ian Holmes
Very knowledgeable and helpful staff. Evan was excellent
-
February 2024 by Carrie Brown
Michael did a great job with trying to fix my phone, and then helping me get a new phone and accessories when my old phone couldn’t be fixed.
-
February 2024 by heidi vanderlinde
Customer service was awesome! Clean store and very knowledgeable about the phones!
-
December 2023 by Stephanie Salonek
Great customer service done in a very timely manner! Highly recommend this store.
-
November 2023 by Marlene SMRECEK
Evan did a wonderful job of transforming my old I phone to the new one.
-
November 2023 by Cindy Zabel
Great service, knowledgeable, quick and friendly! Evan was able to fix my app issue in moments! Thanks!
-
September 2023 by Donald Gustafson
Kiana did a great job. She was the only employee in the store and she was able to listen to and take care of multiple customers at the same time. We walked in with a broken phone and walked out with a new phone in a short amount of time even though she was very busy. Give that girl a raise!!
-
September 2023 by Lucas Brey
Just wanted to share a great experience we had at this Verizon location. Kiana was the only employee working and there was a steady stream of customers all night. She remained kind and patient throughout. She even stayed late to wait for our phone transfer to complete. Thank you Kiana for the excellent customer service!
-
August 2023 by heather zimmerman
Highly recommend and Chris was professional, knowledgeable and proficient
-
July 2023 by Lori Swanson
Eli was extremely knowledgeable and professional. Top notch service all the way!
-
May 2023 by Jack Stender
I recently had an incredible experience at the Verizon store, all thanks to the exceptional service provided by Eli. After encountering difficulties while setting up my newly purchased phone, I decided to visit the store for assistance, and it turned out to be a decision I am truly grateful for. Eli's expertise and technical knowledge were truly impressive. He quickly identified the problem and skillfully walked me through the necessary steps to resolve it. Thank you, Eli, for going above and beyond to ensure my satisfaction. Your outstanding service deserves the highest praise, and I am incredibly grateful for your assistance.
-
May 2023 by Janae Dahl
Great experience at this location. Chris was the one to help me. He knew what he was doing and got me all set up with my new phone with no headache. Definitely recommend this store for any needs with your phone services.
-
May 2023 by Sue S
I've been a Verizon customer for years but this was my first visit to the Wacona location and it'll be the only location I visit. The staff is professional, kind, and truly has your best interest at heart. Thank you Chris!
