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March 2024 by Linda N.
I was unhappy with the comfort of the Flexsteel furniture and left a review stating Tom was gracious and allowed us to try something different. Unfortunately there is only a couple of brands to choose from, so I tried a different Flexsteel recliner as the other brand was not comfortable for me. This is my personal comfort and certainly may not affect other shoppers comfort. After my poor review, I was willing to pay the 25% restocking fee as had been previously offered. I was basically told to deal with Flexsteel. Yetzer sold us the furniture, not Flexsteel. Yetzer did not honor their agreement. Basically I would have paid approximately $2,000 to return our furniture and been done with it.
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October 2023 by Chris Z.
Employee of this store was very passive aggressive and rude to me for being parked in one of "their" unmarked parking spots. This individual could have kindly asked me to move and I would the but instead parked ridiculously close to my vehicle and kept looking at me for at least 5 minutes. I was simply in the spot, which again, was unmarked, waiting to meet up with somebody and once they arrived I moved my vehicle and he very passive aggressively clapped towards me as I was pulling out. I wouldn't support somebody who feels so entitled over a parking spot. You have way too much time on your hands if that's what you're worrying about.
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November 2022 by Jake Klein
Best furniture store around when it comes to selection, prices, knowledgeable staff, and customer service. Thanks Tom and staff!
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October 2022 by Ty Laumann
The employees we’re watching us and we’re saying for us to leave even though we’d been there for less than a minute!
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April 2022 by James Fuller
Best furniture shopping experience I’ve had! No pressure, friendly, great service with very knowledgeable staff. Wade was super helpful. It’s pricier than the big chain stores but the quality is far superior and most of the stuff can be customized to your liking. I ended up buying more than I’d planned because of the overall great experience.
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October 2021 by Matthew Barrett
The staff has been friendly and helpful. If someone didn't have an answer they would seek out someone that does have an answer. Additionally the selection of furniture is of quality make.
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August 2021 by Char Kozar
I’ve only had my love seat and sofa for a few years and the cushions already wrinkling and the cord around the cushions are no longer straight. Long story short, I was asked to bring cushions in and they came back worse then when I brought them in. For the money I spent on several pieces of furniture and the quality of furniture I received... I would not recommend this store. Poor communication, not warm warm welcoming feeling when you walk in. My sectional from slumberland that I bought almost 10 years ago is in excellent shape!
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May 2021 by Chark Charky
I’ve only had my love seat and sofa for a few years and the cushions already wrinkling and the cord around the cushions are no longer straight. Long story short, I was asked to bring cushions in and they came back worse then when I brought them in. For the money I spent on several pieces of furniture and the quality of furniture I received... I would not recommend this store. Poor communication, not warm warm welcoming feeling when you walk in. My sectional from slumberland that I bought almost 10 years ago is in excellent shape!
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April 2021 by Alisa Johnson
We just had a home consultation with Tammy, and cannot wait to get started on our family room!
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December 2019 by Kristin Helling
Wanted to give a shout out to Tammy at Yetzers! She was wonderful and helped coordinate the color scheme I was going for in our basement. She has an eye for design, and we are thrilled with the vinyl planking flooring we chose through Yetzers. It truly makes our basement.
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June 2019 by Sarah
Really disappointed going here today. This place came highly recommend to us by multiple people for custom furniture. We walked in looking to purchase one, maybe two custom couches. We weren't greeted until we were half way through the store and we got a “hi†from a guy in the back and then he looked back down to what he was doing. We walked the entire store and we were never offered help or asked any questions. The guy in the back was texting on his bright orange phone for the 20-30 minutes we looked around so we decided to take out business elsewhere. I'm not sure if it was because we are a young couple? Who knows. Just didn't feel like we were even acknowledged as being there. We were the ONLY people in the store at the time.
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April 2019 by Linda Schnobrich
There is so much more to this store than immediately meets the eye. They are so helpful in finding out what works in your home. The designers come to your home at no cost to visualize the space and listen to what you are thinking. Their knowledge is comprehensive and they can find or create what you want based on your tastes and desired price points. They offer suggestions (which we almost always take) but are not pushy in the least. Very pleasant experience. Always thrilled with the results. Nice people.
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April 2019 by Kimberly Fuhrman
Beautiful selection of furniture as well as great quality! Staff is always helpful and greets you with a smile.
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April 2019 by L Christenson
Brent Oney made the purchasing and installation process so simple and efficient. He was wonderful!
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April 2019 by Linda Schnobrich
Great people, very helpful. They can help you put any room together. It is always pleasure to work with them.