Casey's is a pizza business that receives mixed reviews. Some customers report significant recent problems, including very long delivery times and poor quality control. They describe receiving pizzas that are incorrectly made, such as a hand-tossed pizza being thinner than thin crust, which suggests issues with training or consistency. These experiences lead to disappointment, especially from those who fondly remember it as a great store and a go-to for excellent pizza. However, other experiences are positive. Orders sometimes arrive perfectly, and staff can be creative and thoughtful, like labeling boxes with fun names. Employees are noted for being friendly and going above and beyond for customers, providing helpful and exceptional service that makes a big impact.
Working in MN for several months of the year. Discovered Casey’s pizza but have only purchased by the slice. It was always excellent. I downloaded the app and ordered a large pep from the Casey’s in Waite Park. I’m not sure what they did but quality control is not practiced at this location. Disappointment.
June 2024
This place has fallen on its fast in a very fast manner. The pizza is far less quality. The single slices are always old and dry, I mean really old. I miss when the pizza was made amazing, was fresh and the workers were friendly. The morning crew is the only good thing left. I hope they fix this
August 2023
We ordered 5 pizzas today, which arrived perfectly. The pizza chef labeled the boxes with fun names for the pizzas. Something so small makes a big impact. Thank you!
