Storage Rentals of America offers a variety of storage solutions with a focus on customer service. Many customers appreciate the management team, noting their pleasant and helpful nature. Kayla and Eric are highlighted for their prompt assistance and ability to resolve issues effectively, making the renting process easier and less stressful. The fees are considered reasonable, adding to the positive experience. However, some customers have expressed concerns about new management practices, including increased prices and extensive liability waivers that they find excessive. Additionally, there have been some issues with access codes and gate entry, which were not always functioning as promised. Overall, Storage Rentals of America is viewed as a reliable option for storage needs, with a strong emphasis on customer support, but potential renters should be aware of recent changes in management policies.
The lady I talked to was super nice and helped me through the storage process her name was susan
May 2024
They provided excellent customer service! Highly recommend!
October 2023
I would like to thank Eric for helping with my storage issues. You have made life stress free during my moving process. You went above and beyond.and my experience with sros a great one.
