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February 2024 by M St
Every single time I refill my prescriptions, it’s over the phone ordering system. I accept the earliest time possible every time, and every single time I go to pick up my meds, they’re never ready or even filled. Today, I ordered a refill over the phone at about 9am. Accepted the 10am pick up time. I went to the pharmacy at 2:45 this afternoon and my 1 medication that I ordered, wasn’t ready. The employee looked behind my vehicle in the drive up and said ‘oh good, no one is waiting behind you.’ I didn’t have time to wait and had to get back to work. She said it would be a 20 min wait. 20 minutes to fill 1 30 day supply of pills?! That’s insane. This happens every single time I try to refill medications for myself or my son. Why give a pick up time option, if you’re just going to fill them after the customer shows up anyway? Extremely unimpressed with this type of customer care.
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December 2023 by Dash Riprock
I was dealing with a rash and came in to buy some hydrocortisone around noon on a Sunday. I was third in line and the customer in front of me asked to have the person working to go around the store to get things for him from his list. I’m fine with that but common sense and courtesy says to help the only other person in the store with one item first. I waited for 15 minutes while they’re walking and talking throughout the store. I asked the other person working (older gentleman) to help me after a while and he said he can’t run the till. I left and went to WalMart.
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December 2023 by Stephanie
Thrifty white employees always go above and beyond. They are knowledgeable and patient with their customers. They take the time to address the concerns even though they are swamped. Excellent service.
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October 2023 by mae
hate the consults. i already consulted with my doctor please stop asking me personal questions about my health and why MY PROVIDER prescribed what they did. hate coming in for this reason.
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September 2023 by Stephanie Campbell
Very poor communication! Was supposed to get my daughters meds by Wednesday and it never came in no one called to tell me. Was then told it would be in Friday once again went to go get it and wasn’t there but no one bothered to call me to let me know. Just tried getting 2 of my kids eye drops for pink eye and the lady that answered the phone told me I can’t pick it up today as it won’t be ready since it was just called in! Are you serious it’s for an illness get real!!
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April 2023 by Christian Stewart
Thrifty in Mankato is great! I try to drive there when I can to avoid the Waseca one. Had to have some transferred though to Waseca. I needed them that day since I was going on an unexpected trip, but they weren’t done by the time I left, so the next chance I got was today to check. That’s five days they’ve had to fill them since the transfer.Go in, talk to the pharmacist, “they’re not filled, we’re still working on them.” After FIVE DAYS?“When will they be done?”“One hour.”Gave them more than an hour. “Done?”“No! Just give us a minute!”I refuse to spend all day trying to give business to the pharmacist who fills attitude before they fill medications.Next time, if I can’t make it to Thrifty in Mankato, I’ll have them sent to Waseca’s Walmart. They’re a lot more kind and helpful.
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December 2021 by Katy Nelson
Nice people, high prices.
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September 2021 by Dani
The pharmacist here are amazing especially the women. I don't remember her name but she's younger and blonde. I trust her opinion completely she has helped me several times. She helped me find a prenatal vitamin. And caught a medication requested from my doctor that wasn't safe during pregnancy. The other woman helped with my sons medication answering all my questions and doubling checking everything. Its nice to have a place you can trust!
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August 2021 by Mary Dustin
Thank you for your response to my comments. It was a frustrating few days but your followup explanation cleared the misunderstanding I had.
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July 2021 by keven bishup
I have shared with staff that this is the best pharmacy I have ever used. They are always helpful and know me well enough now that they greet me using my first name. I take a lot of medications and never had any screw ups with them. I hope they all stay for along time!!
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July 2021 by Daniel James Mc Bain
Drive thru isn't good. The sheila helped the car in front of me and looked right at me and when I pulled up to the window, it took her 3 minutes to even acknowledge me. I felt the color of my skin was the reason for her less than professional and mean attitude.
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May 2021 by Deepak Kumar
Very happy with their service and attendants are fantastic, and we are glad we travelled 60miles to get out vaccine here and my wife was not scheduled but they gave her as well on request !!!
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March 2021 by Rachel Zilberman
I received my 1st dose of Pfizer Vaccine yesterday at this location. The process was fast and efficient. Everyone was very friendly. The experience was wonderful and well worth the drive from the Twin Cities.
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March 2021 by Steve Gothmann
They were very professional in our dealings with them. Very happy for the great service!
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March 2021 by Alex Olson
I do not like this pharmacy only because no matter how early I ask for my refills, when I get there they start working on it. I dono I know pharmacies are busy but I just haven't run into this problem before.
