Watertown Floral is a charming shop that offers exceptional service and beautiful arrangements. They accommodate last-minute orders and go above and beyond to create custom pieces, including bouquets and plant arrangements. The staff, especially Shannon, are helpful, friendly, and eager to work with customers' ideas and color schemes to design stunning arrangements. The shop is convenient, providing rapid delivery and a welcoming store atmosphere. Customers have praised their transparency and kindness, especially when handling special requests or unexpected shortages, such as during major holidays. The staff also offers options like custom blooming dish gardens that can be delivered sooner, ensuring customer satisfaction. Whether purchasing flowers for occasions like Valentine’s Day or a thoughtful plant like a blooming dish garden, Watertown Floral is known for its great selection and excellent service, making it a highly recommended choice for all floral needs.
Wonderful customer service. They offered to go above and beyond and didn't need to, Very appreciated!
July 2026
Amazing experience that went above and beyond! Delivered on a day that they were closed. That’s what a small town is all about! Thank you so much for helping me out!
June 2026
It is gorgeous. So proud t give these flowers. Thank you.
