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January 2024 by Kevin Mullen
Alex made the typical arduous car buying process seamless and an overall positive experience. Alex and his team were incredibly mindful of our time and were expeditious in getting the car delivered. I would 100% recommend working with Alex for your next car buying experience.
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January 2024 by Adrienne Carr
Really great experience working with Derek. The dealership facility is very nice and comfortable. Buying a car always seems to take longer than you’d think but BMW Minnetonka was flexible and efficient in each step from test driving to leaving with the new car.
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January 2024 by Whitney McArdle
Thank you Matt Fischer and Alicia Taylor!! This was the best car buying experience we could have ever hoped for! It was luxurious, and quickly processed. We live 8 hours away, but after that experience, we are considering buying all future vehicles from them, as well. It’s well worth it.
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January 2024 by Natalia Dorf
My experience at BMW of Minnetonka buying my latest car was exceptional. Harrison Stokes, who was my point of contact was phenomenal with excellent expert knowledge, genuine, warms, and attention to detail. His commitment to transparency and service shined through. I would recommend working with them with no hesitation.
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December 2023 by Chris Clarke
Stopped in to test drive a '19 Cadillac XT5 and knew immediately that I wanted this car! Bobby Wong worked with me as I had some clean up still with my old car that was totaled. They had other customers interested, but honored my commitment even though it took a few days to get everything together. They were open and honest every step of the way and everyone was willing to make an accommodation or two to insure I was happy and satisfied with the SUV.I am extremely pleased with the vehicle and the dealership. I will not hesitate to buy from them again when the time comes! Thank you to Bobby and the entire team for making the process simple, smooth and getting me into an outstanding SUV!
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December 2023 by Colleen Milbauer
When purchasing a brand new luxury vehicle, you would expect a matching experience. We found the exact X3 we were looking for, the color and the features, and made an appointment to come see it the following day. Since we live 45 min away, it was super important to secure this time. We were promised, by more than one person, that the vehicle would be cleaned up and ready for us when we arrived. We were emailed and called to confirm this appointment, so the excitement of acquiring the new vehicle was getting real. Then the ball dropped. Just as we were about to leave home we get a call to tell us the car has been sold!!! ? This is completely unacceptable for a brand new luxury vehicle purchase experience. You have lost our trust, our loyalty and our business. If you can do this to us before we even become a customer, what will you do after. We will find another dealer that operates with integrity and respect and one that values their customers.
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December 2023 by Javier Lopez
Great service! Matt Liebig was my sales rep and made our buying experience extremely easy and pleasant! I highly recommend using this dealership and Matt specifically ??
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November 2023 by Eric Elstad
I just had a great buying experience at Minnetonka BMW on my new X5! I was in the market to upgrade and reached out to Derek Mead to give me some options on the various trim levels. He was able to get me two different X5's to test drive right away. After driving both, I decided I wanted the best of both vehicles. Derek was able to get me into the build queue and within 30 days, I had my new X5. The buying process was quick and easy. They gave me a great price on my trade. I brought my old X5 in and after meeting with the genius, I drove off the lot in 30 minutes. So quick and easy!! Fantastic dealership and Derek is a great guy to work with! This is our second purchase from Derek and I am sure it won't be the last.
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November 2023 by Jim Andersen
I was very impressed by the facility and staff. I was very happy to be introduced to Walker Wilkinson who took the time to explain things, was not pushy or demanding and he worked hard to get us happy and well taken care of just like he promised he would. I recommend both the dealership and Walker to anyone needing a vehicle. We love our new BMW X7.Jim and Julie
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November 2023 by Jim
I’m just commenting on the ordering process at this dealership. Walker, my salesman was very helpful by guiding me through the process of ordering my X6. I was very impressed with my test drive. The seat comfort and drivability were the best of any car I’ve driven or owned. The dealership is impressive and the number of cars they had in their showrooms. There was no pressure during the ordering process which I have experienced at other dealers. I will comment further after delivery of my X6 in 6 weeks.
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October 2023 by Anath Guy
I would like to say thank you to Joel Runck. Thanks so much for your help with my first BMW. Your friendly and caring approach made the process very easy for me. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. I'll definitely recommend your services to my family and friends.
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October 2023 by Shane S.
I went to this location ready to buy a certified Pre-Owned X5. From the minute I walked in I felt like I was not welcome. Sales man was very snobby. I asked to test drive an X5 but they apparently had no pre owned to drive. Didn't offer a test drive in a new one just said come back another day. Long story short Volvo and Mercedes bound.
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October 2023 by Shoshana Bruner
I recently purchased a used Honda CR-V from BMW of Minnetonka and my experience was great. I worked with Matt Fischer and he made the process of deciding on and purchasing the vehicle a smooth and easy process. I would highly recommend checking out BMW of Minnetonka if you are in the market for a used or new vehicle!
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October 2023 by Bob B.
These guys advertise cars for sale on a national level but will not sell outside of their bizarre local market. Why would anyone do this? They wasted my time and probably many others. I don't even understand what scam they are running. No wonder car dealers have such a bad reputation.BMW YOU should find someone honest to represent you. Oh yea you are a car dealer. There goes any integrity, right out the window.
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September 2023 by Jessi Lyn
Absolute best customer I’ve ever experienced. They truly care about customers. Shehroz Alvi was great at communicating. He was extremely helpful, even on his days off! I have never felt like I was paying for more than what my car needed. They were honest from the start. They send coupons regularly and even if they misquote the always have given me the correct price. Their loaners are absolutely beautiful! I feel spoiled and appreciated being a BMW customer for life.