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December 2023 by Christine G.
When I first started in a retail career, I learned early on not to judge a book by its cover (just because someone doesn't go shoppingin designer clothes doesn't mean they don't have money to spend). Well, the women working the day I went in were definitely not living by that philosophy. All I can say is that I witnessed the poorest customer service I've ever seen. I was made to feel that I had no right to shop in this store, and was given the "once over" when I walked in. I asked to see a bag behind the counter and when I asked questions about it, the woman working there pretty much ignored me.
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May 2023 by kristine moses
If you're just a regular person who could buy anything in that store.. Watch out the older sales clerk quickly took what I was considering and put it up at the front rack..I felt like she thought I was going to steal it.. Very snutty..I did buy bthoughtconsidered not the way I felt
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March 2023 by Julie Betterman
I have been holding onto a gift card for a long time. Through the years, it wasn’t convenient to visit so I never got around to it until fall of 2022.I recently moved to the area and am needing use what I have (my gift card) and get more familiar with what’s around for shopping options. I can feel a little out of place in Wayzata at times, but when I visited the staff were warm and welcoming.• they greeted me• asked if I was looking for anything• started a fitting room• shared smiles all the way to completing my purchaseThese things helped me feel comfortable and that I belonged. Thank you Fashion Avenue staff!P.s. I am a lover of window displays and notice that they always have great outfits in the windows.
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February 2023 by Aryn B.
This business has very nice things but the customer service is the most Atrocious thing ever! they were rolling their eyes and acting disrespectful to us the minute we walked in. The only time they were nice to us is when I decided to purchase something. We had asked to share a dressing room and the lady practically yelled at us. There were other people in the store that were older than us and they acted politely towards them. We wanted to speak up but did not have the confidence to a the time. Anytime we were looking through a rack they gave glared at us from across the room. Do not recommend going to fashion avenue if you do not want to feel less then welcome in their store.
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January 2023 by Andy C.
The workers there are very rude and would often ignore you even if you clearly looked like you needed help. Last year I asked a clerk tagging items for help and she responded with giving me a judgmental look and said "I'm busy right now, I can't help you."
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September 2022 by Karen Hankes
I love this place! With a little patience and time I generally find a clothing item or a piece of jewelry. The consignment is interesting because I even find never worn items with sales tags still attached.
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July 2022 by Savahanna Lien Wagner
Stopped in by chance today while I was waiting for an appointment in the building. Oh my goodness! I got the cutest Lily Pulitzer cover up and had to stop myself from buying some gorgeous Valentino shoes! I’ll definitely be back! What a gem.
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January 2022 by Kristi K.
I can NOT get ENOUGH OF THIS PLACE!! Hands down the B-E-S-T consignment store in the Twin Cities (quite possibly the best consignment store I've ever shopped?!). Honestly, check it out; SO SO good. Kim gets the best stuff, and her staff can't be beat. Thank you for always offering such a fun & unique shopping experience! :)
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January 2022 by Bailey Murphy
FA2 is my favorite retail store, hands down. Not only is the staff friendly and helpful, they’re extremely knowledgeable on every single product they sell. I’ve been both a customer and a consignor, and have had nothing but amazing experiences. The prices are INCREDIBLE- there’s truly nowhere else like it! Brand new products from brands like lululemon, athleta, UGG, Kate Spade, and so much more? YES PLEASE! I’m a customer for life- everyone should be.
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January 2022 by Michelle Longmire
If you are looking for high quality fashion and reasonable prices, with helpful and knowledgeable people: Look no further! I follow them on Instagram to see the latest items in store. The team is happy to help you find whatever you are looking for. I love sharing with friends and family, the fabulous deals I have procured from Fashion Avenue 2!
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January 2022 by Rachel Meyer
I love shopping at FA2 whenever I’m in town visiting family! I’m always surprised and delighted by the variety and quality of the clothing and accessories. The employees are welcoming, helpful, friendly, but not intrusive. I’m already looking forward to my next visit!
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January 2022 by Karla Garcia
I purchased a work out set through them and I can honestly say I love it! Customer service was everything!! I was helped in everything I needed from finding my size and given different options to choose from ?
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January 2022 by Eleanor Chapman
My family member went into the store and was ignored and labeled as not being worth the time of the employees. The clothes that they were wearing seemed to play a large factor into this. When they asked to look at something, they were refused and questioned if they were really going to buy the item. I am extremely saddened and angered that this was the treatment they received.
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January 2022 by Courtney McDonough
Fashion Avenue 2 is my favorite place to shop! I can’t believe the amazing finds every week! I love the staff!
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January 2022 by Gabi Talisman
I love this store, I’ve been shopping here for about a decade now. Always well priced and always a great selection!!
