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January 2024 by Barbara Anderson
Super happy with the entire salon experience. Pampering from the moment you step in the door. Friendly staff. Quiet location and genuine feedback on what will and will not work for your hair. I'm very happy with services received. Left feeling like I had a new long term stylist after services with Laura.
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December 2023 by Morgan Mahnke
My stylist was very friendly and spent the time required to discuss a custom color blend that turned out fantastic! I really appreciated the consultation before diving right into a new color (a blend of red/brown into violet/brown). Lots of compliments from friends!For my cut, I needed to take off 1-2 inches to get rid of my dead ends. We also decided on a few layers for additional volume with my curls. The cut looked nice leaving the salon when heat-styled, but as someone with naturally wavy/curly hair (who wears natural curls most of the time), the razor cutting technique used really thinned out the ends of my curls and created a LOT of frizz. I'd never had my hair cut in this way previously, so I didn't know to request a different technique.Overall, great color and nice cut when heat-styled... though I'm disappointed that I can't wear my natural curls without extreme frizz. That said, I'd still recommend this salon! Just do your research for your hair type ahead of time.
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December 2023 by anika firehammer
Hi! I came in yesterday for a cut, definitely was not satisfied leaving… I must say I have a people pleasing nature and it’s hard for me to say I don’t like it. I did say this, and told Asia I want satisfied with it yet to which she did not respond and hair dried my hair… better, pasted it… worse… neither of which I do or would do to my hair. Definitely noticing very uneven cuts this morning which I have fixed myself, but I shouldn’t have to. Please next time just work a bit more cutting it to make it look good rather than disguising a bad cut messily pasted (messy haircut choice, but there is definitely not supposed to be serious changes in length from one side to the next, and unevenly layered)Asia, you are very calming and nice to have worked on my hair, please next time someone tells you they aren’t satisfied… maybe continue cutting and asking what they like rather than settling. Communication is key.I feel so bad for leaving a two star, but needed to put this out there ? wishing all the best.
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December 2023 by Jessica Alvarez
Aja was super nice and very knowledgeable, gave me exactly what I wanted and you could tell she did her best work and took her time. Will for sure be going back!
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October 2023 by Kath Hammerseng
Michele has created a peaceful environment and makes every service an experience! From her shampoo and scalp massage, to her attention to my taste and preferences, her service is tailored to me. I leave felling as though i have just had a mini vacation!Service: Haircut
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October 2023 by Riss Lattimore
I bought a Groupon just to switch things up and try a new stylist. I was booked with Molly and I’m so glad! She did a wonderful job. A cut and color exactly the way I wanted it. Highly recommend!!Services: Haircut
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October 2023 by Amanda Fullan
I had a wonderful experience with Tonya! It was my first time at the salon and I'm very happy with both my experience and the results. Tonya listened carefully to what I wanted, had good recommendations for my questions, and did exactly what we agreed on with better than I had hoped for results. My highlights look beautiful--super natural looking, but much better than actual natural :) My haircut is great and she took her time at the end to make sure everything was perfect and worked with the funky waves in my hair. The salon itself is also very nice. Very clean, well kept, and comfortable. The other people who greeted me and who I talked to on the phone were also very friendly and professional. I had a Groupon but was not treated as "lesser" as sometimes happens when you have a Groupon. I was treated as a full client and prospective return client. And I plan to be a return client. I think I've found MY stylist finally with Tonya.Services: Haircut
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August 2023 by Katie Menke
Molly did a great cut and balayage. I highly recommend. She listened to what I asked for and more than delivered. She was really helpful with all my questions and taught me hacks to better style my hair and avoid breakage in the future.
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July 2023 by Hilariia Ponce
I entered the salon wanting as light as possible balayage on previously dyed hair. The women were honest, and they even looked for a second set of eyes to others that worked there. I appreciated it because they cared, and although it wasn’t what I wanted, it was what I NEEDED! I got an excellent root touch-up and a haircut that gave JUSTICE to me!! And some excellent products to switch to that will help my hair from not being damaged.The only thing I would appreciate from Prime hair salon is more knowledge on black hair! Trust me; I’d go there any and every day! It’s hard to find a place that knows black hair, but one of the women stepped in to help my hairstylist cut my hair. These women here know their sh*t. They were also super kind making sure I was hydrated, comfortable, and happy with the final product! I walked out with a LOT OF CONFIDENCE.
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July 2023 by Sharine P
I purchased a Groupon and called on a Friday afternoon to be scheduled for a balayage. They were able to schedule me right away for 11:30pm Saturday. The morning of the appointment, I received a text saying they had to push back my appointment to 12. Closer to 12, they sent another text pushing my appointment to 12:30pm. My day was open, so this was no problem. I also appreciated how upfront they were about it and that they let me know in advance of me showing up at the salon. I was able to relax at home until my appointment time.Kenzie took care of me. I showed her pictures of what I wanted and she got pretty close. I started with natural dark hair and she got my hair pretty light. I was hoping for more of an ashy color, but I think she did the best she could for my first time there. Kenzie checked on my hair often and made sure that I was doing okay throughout the whole process. She took her time toning and washing and the warm towels were a nice touch. There was no styling, but they take the time to dry your hair. I appreciated that she also took the time to soften my layers a bit with a slight cut without sacrificing any of my length, even though we were the last people at the salon. I'm sure she was ready to head home for the weekend, but she still made sure I was taken care of!Overall, it was a good experience. Kenzie definitely took the time to take care of me while I was there at the salon. It's so worth the price to do your hair there! Thank you to Kenzie and thank you to Primp Salon for being to schedule me in so quickly!Services: Blowdry
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June 2023 by Sean Collier
I purchased a Groupon for my daughters birthday but was told when we got there the cost may increase if more color is needed by 34 dollars. Her hair pretty much looked the same as before we got there color and cut wise and they added another 70 dollars to the bill when I picked her up. They also showed a tip screen with $310 which was the cost without the Groupon. Be prepared to pay more than advertised.Service: Balayage
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May 2023 by Robin Nthite
Love Primp Salon! I definitely always get what I want! My hair turned out great! Love the staff!Service: Hair coloring
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May 2023 by Stephanie Weiland
Bad customer service, rude and unfriendly! Let’s start with trying to get the appointment. Michele had called me to cancel on the consultation I had booked, which is understandable things come up. She asked me to reschedule and she never did contact me back nor did the salon….(that should’ve been my first clue to not go there) so I tried calling back on the number she gave me and I left a few msgs. I didn’t hear back so I called the salon and they booked it. When I pay over $2,000 for a hair topper I expect excellent customer service, guidance and understanding. This was a big purchase for me, I started losing some of my hair in the back due to Covid and was so excited to find I could get this topper. Not knowing how to use it I was depending on Michelle to help me. 2 days after my 1st wash it came out like the picture below, frizzy split ends and thinner ! Michele had told me it would last a year, but I knew after that first wash, no way would it. I brought it back to have Michelle help me and she was not helpful and just kept telling me “it’s a beautiful piece, I don’t know why you don’t want it “ I asked her if I could return it and she said “Absolutely Not”! I asked for a discount and she “Absolutely Not” she was defensive with me, and then said to me “ you have buyers Remorse!” I was stunned when she said this it was awful. She took it and brushed it out said to put it on a head stand when I don’t use it she did give me a little stand and said to go buy a styrofoam head. I realized she wasn’t going to replace it or have me return it or get a discount. I asked for the name of the company who made it and she wouldn’t give it to me. I left a very unhappy customer and will never go back .Service: Hair extensions
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March 2023 by Rachel Smith
Marissa did an awesome job doing my hair! I went with a red and copper balayage, which is way different that what I normally do. She did a great job making me feel comfortable with the colors she chose. It was absolutely gorgeous and she styled my hair beautifully. I'll definitely be seeing Marissa again!Services: Gloss or Glaze
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March 2023 by Lauren Winters
My hair turned out great! Kristin did an amazing job at consulting with what I wanted and what would look best and she made it come to life. The service and management is very professional and they made sure I was taken care ofService: Hair highlighting
