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October 2023 by martha kenebrew
When I first started coming to this location, it was nice the staff were friendly. Now machine state broke long periods of time I don’t see cleaning like I used to.
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October 2023 by Anecia Larsen
There are plenty of problems that need to be addressed with this location; the staff are never in the front during the early morning- 3am-6am is when I typically come to the gym so it is always hard to locate a staff member to use the black spa services. I understand doing a club walk (former employee here) and being busy with cleaning and filling the sanitizer, but no staff should be in the back or not being in the front. I might as well go to an anytime fitness. Another issue is the staff not cleaning the tanning bed. On several occasions, I’ve had to clean the bed, which also shortens the time I need to put my tanning lotion on. It is a major inconvenience. If PF wants folks to clean the beds, they should make note; if not staff need to be cleaning them once someone gets out before another guest gets in. I will be trying the CG location, so I hope they are much better than this location otherwise I will find a new gym.
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October 2023 by Eric Christopher
There's plenty of weights and machines, so very little waiting while doing a workout. I also really appreciate the hydrobed massagers, and extras. The price is great for what I'm looking for in a gym compared to other gyms.
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October 2023 by Diana Madigan
What’s up with the treadmills? I always have to try a few before getting on one, because the walking belts aren’t flat. It’s been that way for almost 6 months. I can’t believe they would allow a safety hazard/liability to go on for that long.
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October 2023 by Christopher K.
Great place to work out. Very affordable always very clean. As I travel the country and go to planet fitness as a regular, I find that planet fitness has zero customer service training. Generally, the staff looks bored, uninterested. There are very few exceptions. But I am grateful for how convenient it is to find a Planet Fitness around the country.
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September 2023 by N
Classic example of you get what you pay for. Equipment constantly broken. Currently 3/4 smith machines are broke. A lot of cables are missing carabiners, people always sitting on machines on their phones, staff seem disinterested. If you can afford more than $10 a month for a gym, do that instead.Update after the owners reply: good sir, it is not my job to make sure your employees do their job, or that the equipment isn’t constantly broken. Rather than asking your customers to report these things, perhaps a better response would be to follow up with management and staff of this location to ensure that they’re doing their jobs so that we don’t have to. Perhaps look at training or performance review processes. But you should be actively monitoring these types of issues, not reactively based on customer complaints. It shouldn’t get that far.
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August 2023 by C G
Smith machine has been broke for several months now another is broken.Cables seem to be broken constantly, some machines the padding is ripped and worn out. The parking lot is always dirty. The manager in training seemed sick of answering the questions of broken equipment. She was very short and annoyed by my questions. I would or recommend this location to anyone. I will either go back to Anytime fitness or continue at another location.
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August 2023 by Payton Powell
Unfortunately, this gym has seen a decline over the past couple of years. While I didn't expect much for the price and was willing to turn a blind eye to some things, at this point, there is not much reason to return.Initially, the primary issues were typical gym problems like the occasional downed machine, dirty bathroom, or poor parking lot, all very fixable. However, one of the early issues was staff and their "guests" who were distracting each other and not attending their duties while disappearing. This was eventually resolved.However, the most persistent issue seems to be broken machines. I understand that being a franchise is difficult and that the clientele here aren't always careful with the equipment (especially the younger teens in the summer). At this point, there are now 3 out of 4 broken Smith machines, one that hasn't worked in over three months. Multiple leg machines are in disrepair, and the cable fly machines seem to always be broken off and on.While I understand the occasional repair issues, wear and tear is to be expected, to have machines not attended to for months on end signals major issues.I don't expect much for the price, I understand it is a difficult model that is probably dependent on volume and up-sales, but this isn't even the bare minimum of upkeep. As much as I had initially been okay with the facility, I think it is time to find somewhere new even if it costs more.
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August 2023 by Matt N
Staff is not there to help. Lots of broken machines. Weights everywhere. Someone should just be paid to sit up front. Massage chair is broken. Staff is a bit too chummy with some of the people and I see them sitting in on their workouts. Coaching would be fine, but it’s annoying and I see them visibly annoyed. Nothing is enforced. Weights get slammed and machines slammed. People walk around with skimpy tank tops and gym bags and gallon containers of water. Night crew is no where to be seen. I hope someone that manages this place watches the cameras and sets proper expectations with the staff. Dumbbells are always disorganized. I’m getting sick of this gym and I’m thinking about going to the other place next door. I pay for pf black card and it’s frustrating.
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July 2023 by Bonita Cruz
This fitness center has all equipment needed to exercise every part of your body. It has enough treadmills for almost 20 members using a treadmill at the same time!. This place is well maintained, very clean clean and organized.. The staff is very friendly and the membership price is reasonable=cheap. What I love the most is my time at the massage chair and the hydromassage bed. Imagine, having a massage after an 1 hr of exercise!. Its just lovely! ?
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July 2023 by MzLiz Salonek
A lot of machines so even when busy there's still something to do. Most ppl who use this location clean machine behind themselves.No trainer, but the app has routine suggestions and machine demos.Showers' curtians and floors could be cleaner.Really Nice hydro massage & massage chairs.
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July 2023 by Caroline Brunner
I can't praise the staff enough! They are extremely friendly and keep the place so tidy. The equipment is good and the price can't be beat. I like this gym SO much more than their competitor next door. I've read some of the complaints and don't agree. The machines are perfectly fine for smaller females and a lot of women use them. I've been to a few gyms that had equipment out of order for longer than PF. A lot of people just don't know how to use equipment properly. It must be a never-ending battle to keep up with repairs. The parking lot probably could use some work though. I think the theft issues happen because a lot of people surprisingly don't use locks. I think it's a great gym for the price.
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June 2023 by Roger Tedi
Awesome staff and easily accessible overnight. They have a lot of equipment and even a lounge that includes very comfortable chairs, massage beds as well as chairs... Even a tanning salon.Lots of product available at front desk and locker rooms as well as bathroom facilities were very clean. The people who work here are some of the nicest individuals that I've ran into in the country and I highly recommend this place.
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June 2023 by David McKnight
I have attended this Planet Fitness location for approximately six months, and my initial experience was quite disappointing. During my early visits, the parking lot appeared chaotic, with cars parked haphazardly and no designated lines or arrows. The cleanliness of the locker room was also a concern, and the staff seemed disengaged and uninterested in their responsibilities.However, I have noticed improvements since then. While the parking lot still lacks proper organization, with potholes and scattered trash, the cleanliness of the locker room has significantly improved. Moreover, the gym has undergone a significant staff turnover, and the new faces seem more enthusiastic and committed to their roles.One persistent issue I have noticed at this location is the frequent malfunctioning of the Smith machines. It appears that some individuals attempt to overload the bars, leading to bent bars or broken machines. Consequently, the gym has only had three operational Smith machines for the past two months, which are constantly in use. As a result, it can be quite challenging to access them unless I am willing to wait. Additionally, finding a dumbbell bench in that area can be difficult due to high demand. On the other hand, the facility has abundant unused bikes, treadmills, and ellipticals.If your workout routine primarily involves cycling, using the treadmill, or using cable machines and other equipment, this gym is well-suited for your needs. However, if your fitness goals involve extensive dumbbell or barbell exercises, look elsewhere for a more accommodating facility.
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June 2023 by Joshua Shafer
This location is a joke and unsafe for anyone who works out after 2am . No staff attending front desk of anyone coming or going and people and staff sleeping in the back hallway... How does a business not have internet working for 2 days ...Think it's a lie. Call local police department and ask how many calls come into them about concerns of safety..???? I personally turned in a diamond ring to staff on 6/24/23 and was wondering if staff attending has made any plans to find the owner of the jewelry?? And to the person who attempts to spin your circus of complaints...I'd be interested in having a conversation about the safety concerns