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March 2024 by Leah Doberstein
I won a storage at this facility and it’s very nice. Security is great and when we met Heidi at the desk, she was nice as can be! She made sure we were all set and had everything we needed. She was kind enough to give us a little extra time too! She was a lot of help and that made our experience so much better. This storage was completely packed and we could have never got it done in time without Heidi’s help! The facility was very clean and I would recommend this place to family and friends!
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March 2024 by Michael Scholl
Heidi was awesome!Very accommodating and helped me out immediately the moment I walked through the door. Highly recommend Public Storage in West St. Paul.
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March 2024 by Rachel Narveson
Not only is this a great location to have a storage unit, as you have access to major highways and a convenient location. But the staff at this location is wonderful. Heidi, the woman who operates this facility is top notch! She takes her duties and responsibility very seriously, as she is commited to securing every unit and making sure that the grounds are kept orderly. You will have comfort knowing that your belongings are safe and secure at all times. She also provides excellent customer service and communication with all of her customers. Thank you, heidi, for all that you do.
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March 2024 by john nides
Great move in experience. Heidi was over the top. Very thorough!
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March 2024 by Jodie Krueger
Heidi has been great and very helpful.
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March 2024 by Aaron Adkins
Heidi was fantastic; very on top of things, polite, and professional. Smoothest and easiest move-in/move-out experience we've ever had in 12 years of renting units at 8 different locations. Highly recommend!-Aaron, Inspire Renovation
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February 2024 by Allen Dreyling
This location has a team that works hard and cares about us customers! Thank you!
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February 2024 by Alicia
Heidi was so helpful and nice making are experience at Public Storage great!!!
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February 2024 by Tandi
Heidi the manager at this location was extremely helpful.I would recommend this location.
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January 2024 by ernesto espinoza
Good managementEasy to useAnd priced fairNeed I say more
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January 2024 by Kori Heil
I found out right before my payment was due that I had fraud on my bank account that was used here for automatic payments. I was forced to close it and open a new account, but I wouldn't be able to make the automatic payment for January. I called and was told it was ok and to come in with the alternate form of payment as soon as I could. By the time I got there to pay for my storage, there was a late fee attached. Heidi (the manager) was there and was super nice and very helpful. She assured me she would go out of her way with corporate to make sure the late fee was removed. 1 day later she called and told me that the fee was removed and to call her if I had any issues with the next payment. That was wonderful news to me. I recommend this Public Storage facility!!
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December 2023 by Richard Morgan
Heidi is awesome she worked with me when they raised my rent and she is a very caring and kind person. Thank You Heidi !
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October 2023 by Ann Martinson
I had a great experience with the (new?) manager on 10/1/23. She was very helpful in closing our account of 5 years. I noticed she was driving around the storage units the morning I was there and making sure everything was okay and then she stopped to talk and help us with moving decisions on a final few things. Thank you for your kindness and great management of the storage unit!
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October 2023 by Cheng Yang
Very nice clean place. Heidi was super cool. Had rent go up on me and she was able to get me a rent reduction for the next few months ahead. That will save me a few headaches. Highly recommend this place.
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September 2023 by nick a.
Heidi is the absolute best manager that this company has ever had. Diligent, caring, tough, and literally knows EVERYTHING.