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February 2024 by Robert Westcott
Cody and Phil informed me of a returned package. They went above and beyond to make sure I could find another suitable address and then mailed me the info so I didn’t have to make a separate trip. Package made it to the new address in perfect shape.Bonus points that they do notarization in person.
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February 2024 by Gail Rosenow
Cody is REMARKABLE: efficient, professional, etc. I return to Store#0372 because of Cody’s knowledge, etc. Thank you Cody! You are an amazing employee!
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February 2024 by Regina Barr
Quality service, friendly staff!
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January 2024 by Heather Scofield
Over two weeks late delivering a gift just says label created. I called they said they don’t even have the package. Not sure why they said label created when they supposedly didn’t have the item.
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December 2023 by Rebecca Boe
Tristin and Barb were so helpful. Made my return so easy. Thank you!
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December 2023 by Jessica Johnson
The customer service and the helpful attitude and knowledgeable service of barb the woman who helped me.
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December 2023 by Emi K
Customer service: they’re great with sending items back to amazon but I wouldn’t bother buying anything from them. I tried buying an envelope and stamps and the cashier didn’t check the price of the envelope and almost charged me four times as much as the listed price. They’re charging $17 for a book of stamps when the legal price is $13.20. Stamps are a form of federal currency and are supposed to be the same price everywhere so I surprised by the high price tag. When I asked about it the cashier that was NOT helping me jumped down my throat and said “we don’t make the price”. Clearly someone at UPS does and is scamming people, but thanks for making me look bad for simply asking!Access: curb access, no push plates on door. Mats are on the floor. One counter height which off the top of my head is not 34”. Lighting is not overwhelming and there’s no music which is always a plus.Supply: very minimal. There’s just enough envelope options to send basic papers or photos but there didn’t seem to be a many boxes available. There were pens, markers, and tape. Friends have said they have printed there and found it to be easy. I saw that they had a fairly large machine and colored 8x11 paper probably meant for printing.
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December 2023 by Rachel Elkhoury
If I could give this place zero stars I would. My mother was helped by a young girl who was evidently racist and untrained. With very clear and vivid instructions repeated multiple times on multiple occasions and the order was still done incorrectly while she blamed the customer for her errors!Did not know how to laminate. Asked the manager for help and it was still done incorrectly AND on top of all of it she was charged for extra while the project she had worked so hard on was completely ruined!Impolite, ignorant, racist employee that was not helpful and disrespectful. I cannot believe in 2023 we are still experiencing such disgusting behavior from privileged Caucasian employees who speak down upon people who have an accent. I will never be returning to this store and would not recommend.
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October 2023 by dannyhav
Cody helped me out HUGE today. Excellent customer service. Give him a raise.
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October 2023 by NM COINX
I will never use ups store again!I misplaced my tracking number so i call the store and there is no way to talk to someone. Robot just kept asking for my tracking number for and id say i dont have it or i lost it and it. no matter what I did or what option I pressed or said it would it let me talk to someone. There needs to be a law in place that your company will be shut down if you can't talk to support on the phone.Response to response.That's the exact number I called and couldn't get past the robot...
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October 2023 by T Lembcke
The team at WSP UPD makes shipping smoother. Thanks to Tristan, Ken and Cody for making my last couple stops a breeze. I've seen them cool under pressure and able to anticipate needs quickly. Thanks for all you do!
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October 2023 by Joelle Kallio
They are helpful with the process of sending packages and also have helped me with shredding in the past. Recently I had to return a large package and the person who helped me made it much easier, which I appreciated. The package did get returned successfully and I was reimbursed. Thanks UPS Store:)
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October 2023 by Jonathon Vouk
Had an unexpectedly pleasant experience dropping off a couple of packages. Was warmly greeted right away, and was helped immediately. I am really sad I didn't get the workers name, he was so nice that it has made me want to be a nicer person myself lol. Great store, fantastic team.
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October 2023 by nate karkula
First off, Cody is AWESOME. The guy is an extremely hard worker. He is efficient, fast, and greets every single person that walks in. I have been there multiple times in the past couple weeks and he is the the same everytime. I'm not just saying this, but he honestly deserves a raise!!! Now with that being said, i dont want to downplay any other worker. Today ken, tristan, and Barb were working and they also were amazing and helpful. This location is always busy, and this location is the best at getting to everyone effective and efficiently.
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July 2023 by Louann Goodnough
Love the team at the WSP UPS store! Cody and Callie were both so helpful with my Amazon return. I forgot to print my return label and they took care of it for me. Friendly, knowledgeable, helpful and fast. Thank you!