-
May 2024 by Matt Everett
Don’t use the drive thru pharmacy… Always go inside. Girl at window has a hard time preparing prescriptions and does not know what insurances work. I was turned away even though I get speciality meds from CVS. Prescription went to Walgreens. Will always use Walgreens and try to switch specialty med company. This is not the first time I have had issues with their customer service even at a different location. Explains why they closed many locations and continues to get smaller.
-
April 2024 by Jason Sherrett
The reviews say it all...the pharmacy and pharmacists are terrible. Long story short, do yourself a favor and go to the Medicine Chest around the corner.
My 3 year old daughter was in pain from an infection, and my doctor had sent a prescription to this CVS 3 hours (!) prior. I show up assuming it had been filled (because after 3 hours, any reputable pharmacy would have filled it) and the pharmacy clerk looks me dead in the eye and says it will be ready in 24 hours, we haven't even looked at it, we're closing in 15 min and don't care. Meanwhile, I watch the pharmacists in the back fill about 40 prescriptions for people who are not there, will not even pick up that night before closing, instead of helping a person at the counter with a child who needs a prescription. I left speechless. And will not return.
-
January 2024 by Kevin Henry
Always great service
-
January 2024 by Mary Jorissen
David is so wonderful
-
December 2023 by Sharnelle P.
I read somewhere in the reviews that a woman was mad that the pharmacy closes for lunch. I hope she was joking because anyone who works a certain amount of hours in a position should be taking a lunch; maybe she doesn't work so she doesn't understand that breaks are not only a requirement, but are also needed. My only issue with this location is they never answer their phone when you try to call them. Otherwise I have no issues with the staff besides one gentleman who must have been fired soon after my encounter with him because I don't see him there anymore. He was just very rude to me and I told another employee about it because he wouldn't come back to speak to me after that. The current staff however, are fine and do their best to keep the line moving quickly and efficiently.
-
December 2023 by kyle schwartzwald
Absolute Garbage Pharmacy.....Still Waiting and it's been 6 days
-
November 2023 by Heidi H.
How can a pharmacy close for a lunch break? There are sick and hurt people that have been to the Dr and given a prescription that needs to be filled in a timely manner. But no, the pharmacy staff goes on lunch break all together from 1:30-2:00 so wait or come back. Thanks for nothing!
-
September 2023 by Rebekah Bradfield
The cashier (Lynne) is only nice to certain people. When I had an issue with cookies I had just purchased, I was shorted on the return and told to call corporate if I had a problem. The manager wasn't any better. The store is a mess with no prices on many items.
-
July 2023 by Bret Simpson
Son was urinated on here.
-
July 2023 by Stephanie Bahr
Great place to shop and friendly helpful workers!
-
July 2023 by Lisa garcia
Great customer service
-
May 2023 by Mark Melvin
Couldn't do a money order cause the "machine doesn't work" and I was still trying to buy something but got ushered into a self checkout that didn't take cash, just walked out
-
January 2023 by Frank G.
I want to be transparent here and say I have never been to this CVS location. Although, It is important for people to know how their attitudes effect people. It was Friday night and we were having my sister-in-law and her boyfriend over for a fun filled evening of viewing snow sculptures, shark shots, and discussions around get quick rich schemes. When the boyfriend (we will call him Kane) arrived, he was noticeably crabby. When we asked Kane what was wrong, he shared his experience in the store. He was going to pick up a prescription and was given disappointing news. It wasn't the news that was upsetting to him, it was the poor attitude and tone of the people who were "helping" him.A good attitude and empathy towards others goes a long way.I'll be contacting your company for reimbursement of the multiple shark shots I had to buy to turn Kane's night around.PS. I also have a great idea for a new pill. DM me if that is a thing on here.
-
November 2022 by Sarah Thomas
Each and every time I have a prescription called in to this store, I am told it is not ready when I arrive and to come back in 15-20 minutes. Prescriptions called in at 8:30am are not ready by 5:30pm. I expressed frustration and was met with condescending hostility by the pharmacist. DO NOT bring your business here.
-
September 2022 by John H.
The White Bear CVS has a good crew working behind the drug counter.
