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January 2024 by Carter Younker
Harley made our experience of purchasing a new Ford F150 an absolute pleasure. His personable approach and understanding of the deal-making process were commendable. We valued his honesty, thoroughness, and effective communication throughout the transaction.Choosing Walser proved to be an excellent decision, as we felt entirely at ease driving off the lot after our purchase. We have no regrets and wholeheartedly recommend Walser Polar Chevrolet for outstanding customer service and top-quality vehicles. A solid 5 stars!
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January 2024 by Kayla Waters
One of my better experiences with a dealership. Very welcoming and didn’t feel like I was being pushed to buy a car. Trip made the experience easy and had a wonderful personality! He listened to what my budget was and what i was looking for and didn’t try to up sell me or show me cars out of my range. Highly recommend seeing him if you need a car!
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January 2024 by Alison Kacer
We had the best experience today with Trip Ellis! He was helpful, honest thorough and personable. But most importantly he was accommodating to our family’s needs. Autism brings beauty but can also complicate seemingly simple things. When my husband test drove a vehicle at Walser he shared with Trip about our unique family. Without skipping a beat Trip offered solutions in order for all of us to see the vehicle and to make sure we were comfortable during the process. To a family like ours that means everything! After our experience, we will surely be customers for life and we will definitely share with our community! Thank you Trip!!
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December 2023 by Sarah Hoban
I receive quality service from Walser Polar Chevrolet when purchasing or servicing a vehicle. I recently purchased a new vehicle and Derek Frame was my consultant. He was easy to work with. He even accommodated his schedule to meet us on his day off (a fact we found out about later!). Derek explained everything about the vehicle very clearly, taking the time to show us all the features. He answered all questions, walked us through the purchase documents, etc…. I LOVE the no hassle, no dickering, sales as all sale personnel are salaried. I highly recommend asking for Derek if you are in the need of a new vehicle.
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December 2023 by Anne Schmal
Thank you Kyle for a great experience. This is my 4th camaro and my 2 zl1 in a row. You reliezed quickly i knew what i was looking for and why. You did not know how many camaro i have owned. You did not try to dismiss me or try to sell me down in car. I wish the camaro was not being discontinued. I was willing to drive 180 miles to buy this zl1. Thanks
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November 2023 by Jennifer Prunick
I want to give a huge shout out to Chris D. in the sales department! He worked tirelessly to get me in to my brand new vehicle! Stayed after his day was finished to help me when I needed it most! He made the transaction go extremely smooth. I also like the fact he makes him self available for your questions and concerns even after the purchase is complete! I recommend him for your future new vehicle purchases!
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November 2023 by Lj Varney
Best time I ever had buying from Jacob Knutson. Great job. Easy to talk to and be around. Not afraid to work hard.
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November 2023 by Chris Sorensen
Buying a vehicle with Zach Hanson and Steven Kleitz was enjoyable as it could be. Mid Saturday morning and the dealership was extremely busy. As I parked I noticed the vehicle I was interested in parked up front.Zach greeted me as I walked into the showroom, pointed out the vehicle, introduced me to Steven and we all wandered out to look at the vehicle. Although I didn’t purchase that vehicle I did find exactly what I was looking for. I couldn’t be happier. Both guys had a lot going on that day but did an outstanding job multitasking without ever ignoring my needs. Steven was very patient with me as I test drove several vehicles, I honestly felt he had my best interest in mind, wanting me to be happy with my purchase. There’s no doubt I’ll be a repeat customer in the future.
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October 2023 by Dorian Madden
Friendly, honest. Trip Ellis always kept me informed about my special order. Very awesome salesman. Would be back in the future for another vehicle. The whole staff made sure that me and my dad were satisfied... thank you
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October 2023 by Alysha W.
I have been coming to polar Chev for a long time and never had a problem until this time. I brought my car in for an oil change, I knew I needed at least two tires because the front two had bulges in them and possibly a new battery. When I dropped off the car I trusted they would be honest with me. I stated I wasn't trying to spend a fortune I just wanted to get through the next winter with my car being 23 years old. I was first told I needed all four tires changed which turned out to not entirely be true. I also asked them to test the battery and tell me if it needed to be replaced. It was just replaced and I was never called. I'm not a mechanic that's why I bring my car in to get fixed. I expect I generally tell you what I need done. You then look at it and tell me what else you recommend and we have a discussion not just things are done without full consent and marked that I refused items I didn't refuse. I then went to go pick up my car same day and it killed right away. The RPMs wouldn't go past 2.5 even when flooring the gas. They literally broke my car and then tried to say it was "shitty timing" I refused to fall for that and made them fix it. It took another week. My car is running but I had to test all my tire pressures because I told the guy one looked low and he said "feels full" when it clearly was low. When checked it was only 20 PSI (on brand new tires) then two days later my break light goes on and my break fluid is down past the minimum level. These are both things I took care of after I spent over $1200 there. Don't let them scam you. They don't know what they are doing or they are just sloppy I'm not really sure which.
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October 2023 by Katie Poluka
My experience was great! I had a unique situation with a total loss vehicle and needed a new one. Chelsey got me set up with Chris Daum and he was such an amazing help. He walked me through the process of a new lease. He made sure I was comfortable in the choices I was making. He provided me multiple options in my price point, which I truly appreciated. The group at Walser has always taken care of me and made sure I left in a vehicle that was right for me.
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September 2023 by Jill McCorkel
I love my vehicle, but did not care for the sales rep who did not want to accept my decline on the extended warranty and kept pressuring me to get it, to the point where I was about ready to walk out on the purchase. I contacted him a few days after I bought the vehicle about getting a remote starter put in. He quoted me $640 for a $350 part that costs $90 to install. I paid a total of less than $400 for the part and installation, which I am having done at a different dealership, because I will not deal with him again. Very disappointed in the experience.
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September 2023 by S Peterson
I came in recently to look at a CPO and was assisted by Trip Ellis. He was very friendly and helpful and made my entire visit enjoyable. We discussed alternate financing options, and he even helped me plan the best route to take. Trip exceeded my expectations, and I would gladly come back for any future purchases. Highly recommended!
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September 2023 by Ed Lund
Harley and his sales manager provided an excellent shopping experience. I came at a busy time of day without and appointment and Harley still managed to answer all of my questions and get me into a test drive while juggling other clients. He kept coming back to check in while I waited for my trade values as well. Although I wasn't able to purchase the vehicle I was looking at because I still needed to sell my current one, I would 100% come back to shop here in the future. Harley's sales manager was also great, and I appreciated the way she was prompt and upfront about offering fair trade in values. Thanks!
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September 2023 by Kevin Barnes
We had a great experience with our salesman. He was friendly, courteous, and understood our needs. He made a point of making sure we understood everything and offered some great options to us. Overall, he made our purchasing decision easy and I would highly recommend him to others pursuing a purchase of a vehicle. Thank you Steven Kleitz
