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November 2023 by Colton Payne
Went to White Bear Mitsubishi this weekend to look for cars and had an awesome experience. The salesman Jeff was very friendly and knowledgeable and had many good jokes and stories to help pass the time. Matt from Finance was also very friendly and you could see everyone here has a great attitude. Want to say thank you to Nancy the manager as well for building such a great team.Overall this is an awesome dealership with a great team and I would highly recommend to all my friends and family.
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November 2023 by Jason Ecker
Everyone at White Bear Mitsubishi is amazing! They always offer me a cold water to drink when I get out of the car to begin my check in process, and I get my car back vacuumed and washed every time! That is so far above and beyond any experience I have ever had before! I actually look forward to having my car serviced knowing how good they take care of both me and my car!
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November 2023 by Nessa T
11/6/2023- I will say that Jen has made this process less frustrating and appreciate her listening to me on 11/2/2023. She was great and feel she handled my situations with my best interests in mind. My initial review started off with 1 star. I updated to middle of the road until I know for sure my car isn't having issues. Just got it back this afternoon.11/2/2023- update: brought car back in for the 3rd time. Was able to discuss issues and my frustrations with a manager and provide a video of the issues. This is the first time I have felt listened to since this ordeal started.This is a high level overview: On 10/27/2023 I brought my vehicle in for recommended services plus an oil change and tire rotation. My vehicle was working just fine prior to services. Since 10/27/2023 I now am experiencing rough idling when and if it starts (and it does not start up on the first try like it did prior to services) or I can't get it to start at all.I have had it towed in twice already since 10/27/23. Just had spark plugs done and that clearly did not solve the issue as I experienced rough idling this morning, which I recorded. I drove my 2002 truck into work as I did not need another issue, like I had on Tuesday 10/31/23.Made another call to service this morning. I am now in a cycle of rinse and repeat and it appears finding the true issue is not a priority or in the best interests of the customer.I truly hope that someone takes time to read my full review on the customer feed back survey that I submitted earlier today. It has a very nice timeline and details of everything I have experienced since getting recommended services done.
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November 2023 by Alixandria Einberger
Neil was absolutely amazing to work with! My mom and I both bought a car from him this week, and he goes above and beyond to find you the exact vehicle you are looking for. They will do everything that they can to get you financing and make sure that you are comfortable with the whole experience. They are also very knowledgeable and help to get you all the answers to your questions. I don’t think I will go anywhere else from here on out! Richard and his team at White Bear Mitsubishi are the best!
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October 2023 by Ayan Ahmed
I had the pleasure of working with Noah during my recent visit to the dealership, and I can't recommend him highly enough. Noah's knowledge and expertise were evident from the moment we walked in. He was approachable, patient, and took the time to understand our needs, making the car buying process enjoyable.What truly sets Noah apart is his commitment to transparency and honesty. He provided all the information we needed without any pressure. Even after the sale, he continued to provide support and assistance, ensuring our satisfaction.Noah's professionalism and dedication to exceptional customer service make him a standout representative. If you're looking for a friendly, knowledgeable, and trustworthy salesperson, I wholeheartedly recommend Noah. He's a true asset to the dealership, and I'm grateful for the positive experience he provided.
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October 2023 by Nicole Peterson
A BIG thank you to Jason Freshwater . He was fun to work with . He got me the car I wanted . And I’m very happy with it . My 2023 Mitsubishi rallyart. See Jason and he will take care of you .
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September 2023 by Carl Madson
Great experience for an out of state car buyer! Noah and Matt made the deal happen on a short time frame and helped me get on the road quickly upon signing!
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September 2023 by Karen Chancellor
We didn't have an appointment setup, but we were able to sit down right away and speak with sales consultant Randy Koppa.This was the first time my son has made a significant purchase that he has a financial stake in. He was able to test drive both a used and new Mirage to see what he truly liked better, and ask as many questions as he needed. As he finishes his senior year of college, heading towards grad school, I know he feels confident that he has a car that will help him begin a new chapter in his adult life. Thank you!
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September 2023 by Chris Carroll
I had a fantastic car-buying experience with White Bear Mitsubishi. I had never been there before, but stopped in because I was interested in a particular used RAV4 I had found on their website. We were offered a fair price on our trade-in and decided to buy it the same day. Noah, our sales associate, stayed late, well past his leaving time to make sure everything was ready for us. The final purchase / paperwork process was smooth and we were quickly on the road with our vehicle. Thanks for the great service! Would definitely buy from here again.
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August 2023 by Kinnon Humphrey
The last vehicle I purchased was as a 1996 Saturn, so I was a new car buying noob to say the least! Steve Black at White Bear Mitsubishi answered all my questions no matter how outdated! lol He was very professional and courteous and made it an absolute joy to buy a new car! I love my new car and the purchase experience was wonderful! Thanks Steve Black at White Beat Mitsubishi you rock!
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August 2023 by Amanda Hagen
This is an excellent place to go for new and used cars! I came in this month as a first time car buyer and Steve Black and the whole team did an amazing job with helping me find my car! Steve was incredibly knowledgeable and upfront about the history of all of the used cars we test drove, and even stayed late numerous times to allow me to test drive more cars. The whole staff was incredibly friendly and honest, and worked with me to make a very educated decision on a car while staying in my budget. I cannot recommend this place enough!
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August 2023 by Mary Schuch
Richard, Rob and the entire staff at White Bear Mitsubishi made by new car buying experience the best. No pressure. Answered all my questions. Steered me to exactly which model I needed. And they all went above and beyond to deliver my vehicle on time as promised! This dealership is top notch and frankly why I wanted to buy a car there. This is my first Mitsubishi. I love my new 2024Eclipse Cross! Thank you for making it happen!!!
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July 2023 by Abdiaziz Mohamed
I had the luxury of purchasing a 2022 outlander in April 2022. I just want to say the customer service I’ve experienced was literally the best!! Thank you so much to Nancy Miller and the finance guy(I believe his name is Raul). We went during the month of Ramadan and were fasting. They are so genuine and I wish them nothing but the best. I recommend everyone to come here!!!
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July 2023 by K C
Rob was straight forward and extremely professional. He did everything he could to help my family and I get into a vehicle we could afford and suited our needs as well. He took his time with us and made sure to answer any questions I had. He even gave us a cute little stuffed bear window cling, which my 9 year old couldn’t stop playing with the whole ride home. I have to say the whole staff was extremely friendly and the finance team who worked with us were very helpful and thorough with everything. THANK YOU!!!!
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June 2023 by Cherie Martinson Oehmke
I had a great experience! Will definitely recommend to friends and family. Everybody was super nice and helpful.Richard and Brian were awesome to work with and the whole team. I walked in knowing what I wanted and they had options for me and I walked out having bought a car! Everyone was very knowledgeable and respectful of that and weren't pushy at all. I loved that we laughed a lot and everyone who worked there looked like they enjoyed being there and that was great to see. Made the experience so much more fun and less stressful. It put us at ease which we did not experience at other dealerships. Thank you!