Kohl's is a shopping destination that focuses on rewarding customers every day with sales and Kohl's Cash, making it easy to save money. The store offers a variety of fashion and footwear for both active and casual lifestyles, along with beauty products from Sephora and home decor items. Customers appreciate the good merchandise selection and helpful floor staff, although some have noted that the checkout wait can be long due to not enough lanes being open. The store is also recognized as a convenient drop-off location for Amazon returns. While some employees provide excellent customer service, others may appear disengaged. Overall, shoppers feel they can score great deals, especially when using sales and coupons. Although the parking lot has seen some improvements, some areas still require attention. Kohl's values community involvement through its Kohl's Cares program, promoting an inclusive environment where everyone can feel welcome. Shoppers can enjoy a flexible shopping experience, whether in-store, online, or through the Kohl's App.
