Mills Ford of Willmar is a local business that has received a mix of positive and constructive reviews. The service department is praised for its efficiency, with customers able to get their vehicles in for winter check-ups without long wait times. The staff is described as nice, courteous, and professional, though one customer experienced a chaotic process that could have been better handled with a loaner car. The sales team, particularly salesman Kevin, is lauded for their attentive and honest approach, listening closely to the customer's needs and providing a smooth purchasing experience. Another salesman, Andrew, is also commended for his patience and for getting the customer exactly what they were looking for. Overall, the reviews suggest that Mills Ford of Willmar provides good service and a positive customer experience, with room for improvement in certain areas to ensure a seamless process for all customers.
Kirsten is as helpful for a person in her position as anyone I've ever met !!!
November 2025
Service department, got my 2 vehicles in for winter check ups. Didn't have to wait until the following week. Had the appointment slots available that worked with my busy schedule.
No issues with this visit!
November 2025
Awesome service. They picked up and dropped off my truck at my home. They were on time and kept me informed!
