Sugar Loaf Ford, Inc. Service provides vehicle sales and service. Customers report fair prices on vehicles and a sales process with staff that is easy to work with, not pushy, knowledgeable, kind, and friendly. The staff is described as helpful and fantastic, taking time to explain features and identify issues. For service, they handle recall repairs and routine maintenance like oil changes, getting customers in and out quickly. Work is done in a timely manner at a reasonable cost. The service writers and technicians are noted as good, kind, and friendly. They work directly with manufacturers on warranty issues, including goodwill warranties for out-of-mileage coverage. The facility has a nice, comfortable, and clean customer lounge for waiting. Many customers recommend them and state they have never had a problem.
Joe Luby has been the most sought after salesman at Sugarloaf Ford for as long as I can remember. His customers are always very happy when I get to see them. I know this because I look just like Joe and, his customers come up to me and say hi thinking that I’m Joe.
April 2024
Sherry here at the dealership was great to work a deal with.
March 2024
The group of guy that work over there are just great from sales to service
