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February 2024 by Kai Zihr
We stayed here simply to enjoy the pool for a night and relax. While attempting to enjoy said pool, we were faced with a rather unruly crowd in the pool area (which the pool was actually quite nice). These customers were allowed to bring an entire case of beer into the hot tub area, leaving empty cans all over and crowding the public spaces with drunken clientele. Individuals could be seen throwing a football across the pool area, despite there being a notice posted just outside the pool area doors explicitly stating that "No balls are allowed". The group was particularly large, and individuals could be seen loitering around the lobby area holding beer cans and being obnoxious. We attempted to order dinner later that evening from the attached restaurant and were given the wrong order as well. Overall, I feel like management here really needs to step up and enforce their own rules and better handle unruly customers.
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February 2024 by Calvin C
Larger than average rooms and seems very clean. Morning breakfast is the only disappointment, no hot food.
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February 2024 by Barb Shircel
You can tell this was a beautiful hotel in it's prime. The hotel is aging and needs upgrades and touch ups. Our room was a great set up with 2 queens and a pull-out couch for my mom, me and my 19 year old son. The problem was, the pull-out mattress was super worn and uncomfortable, so I put my 19 year old in one queen bed and my mom and I shared the other. It worked. The beds were good. The tub had some rust stains and wear around the drain and some of the wall paper was lifting at the baseboards... showing it's age. Nice bathroom with double sinks to make getting ready easier with two women hogging the counter and mirror. The breakfast is nice, but not hot... there were options to microwave breakfast sandwiches or make oatmeal. Lots of fruit and yogurt and hard boiled eggs to add to your toast or bagels or muffins. Great pool, hot tub, and fitness center area. Everywhere was clean, and well-maintained. Staff was always very helpful and nice.
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December 2023 by lesgo Brandon
Had in laws in town and the grandkids wanted to swim so we got the Family suite . Great place with a little bit of age and glamor of hotels of yesteryear . Will return again as this is the 2nd time we have booked the Family suite .Rooms: Our suite was great 6
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October 2023 by linktothrescue “linktothrescue”
The staff was so fun and helpful here, we loved them. Rooms were very clean and well maintained, this is our go to pick when visiting Winona.
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October 2023 by choffman
My daughter was getting married in Winona and the Plaza staff were superb! When she was arranging the room block, the staff was extremely efficient and courteous. All information requested was provided very quickly. We gave them about 35 gift bags for our guests and they handed them out to all our guests and we failed to talk to the hotel staff before hand and we should have. They were so helpful, always friendly, asking what they could do to help. Awesome customer service. Our room was awesome. Highly recommend! We had a horrible experience with their neighbor hotel with the room block and gift bags. See the review for Holiday Inn Winona for more on that.
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September 2023 by Snowpaws Huskies D Johnson
Hospitile staff, room was big and comfy. Bar is great. Short walk to kwik trip. Pool looked Inviting. Would stay there again
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August 2023 by Heather Cain
The king whirlpool suite was lovely! Everything was well cleaned & maintained. The breakfast was simple, but fresh & delicious. The juices were very good & not watered down at all. (I hate when other hotels do this!) The scenery around the hotel is stunning & it's very easy to find! (On the edge of town, directly under Sugar Loaf!) There's also a gas station next door with a very nice convenience/ grocery store!
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August 2023 by Christian Lemmler
Stopped in after a long trip. Not only were we told the hotel was sold out,l. I was initially given a room that directly overlooked scaffolding. Then, when I went to the front desk for a room change, I paid $10.00 more for a room directly next to the scaffolding. Only to be woken up at 7:00 a.m. but the construction. I notified the front desk of this situation and was met with only an apology and response. " they should have been done with that, I will talk to them!"If possible, I would give "0" stars.
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July 2023 by Whitey Kaine
Very nice hotel . Very friendly staff. They treated me great upgraded me to the best room in the hotel during motor cycle rally . Had bedroom jacuzzi suite . I was on business trip . Felt nice to feel at home while on the road . Thank you for the great treatment .
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July 2023 by cheryl johnson
Very nice! We had to get a suite cause bike rally in town, so a little more spendy than what we usually pay. Very nice restaurant/bar attached. Outside seating at restaurant. Definitely stay there again!!
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July 2023 by Jrome Capacorn
Given room looking out onto the roof of the pool area, which was under construction. Scaffolding, construction materials and workers at 7:30 looking into the room. Easy crime access. Toilet dirty, with black "stuff" around the rim. Spit, yes spot on the wall next to the bed!! Would not, or "could not" change my room for 2 nights!!Avoid this place!!
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June 2023 by glenn musil
Totally awesome the food, room, pool, hot tub and staff.
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June 2023 by Foua Xiong Full Sail
I wrote a review about this place not to long ago. This is an update. The hotel (general manager) told my sister that they could refund half of what we paid because they didn’t believe us that the hotel room was hot all 3 nights that we stayed there. Instead of refunding the 50% like they said, they gave less than 30% of the refund. Never staying at this hotel ever again. I would advise everyone else not to either.
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June 2023 by kakuut
The quality of this hotel has increased greatly over the past few years. Clean rooms with improved bathroom amenities. Complimentary hot and cold breakfast options. Dog friendly - to stay in rooms and plenty of space to walk them around the hotel. Everyone friendly pool with kiddie pool (with slide and fountains), bubbling hot tub, primary pool, and sauna. There could be kids in the pool area and still plenty of space for adults to hang out. The temperature control/ air conditioning in the rooms work great.
