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February 2024 by Tyler Lyons
Bought a dishwasher one evening but found out that my fiance booked a repairman to look at our current one. Could not call that same night to cancel as they were closed so called the next day as early as I could get an answer, within two working hours of my purchase. I was hit with a 10% "restocking" fee. Outside of the 5 minutes spent doing paperwork last night, what more could have been done with this since then? I typically support local, but with my new build will be supporting the local chain. Should be able to waive this fee given the incredibly short time frame between purchase and cancellation.
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February 2024 by Peter Onsgard
Winona so fortunate to have this great company here in winonaDon't bother with big box stores...prices equal or lower...and you get service you don't get anywhere
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January 2024 by Brian Mulvey
Called ahead and made sure they had what I needed, they did ??
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November 2023 by Tim Schultz
Great service start to finish!Had our Range delivered on a day we were not home. I got a call from the delivery guy when they were loading the range to make sure he had the correct address. When they had it installed they called me again to let me know it was done and they tested it and it worked. Also advised to run the oven for 15-30 minutes to burn off the factory oils.This is why we buy local, the great service!
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September 2023 by Travis Lorenz
Great selection, willing to work with you delivery and choices.
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April 2023 by Candy S
It's pretty much the only game in town for house appliances. Sometimes helpful, other times not, depending on who you ask. Prices are reasonable and they do delivery and install on most things.
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February 2023 by Chris
Super helpful! They service warranties on what you buy. Reasonable prices.
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June 2022 by Randy Schroeder
Very disappointed with my interaction!! We are buying 4 new kitchen appliances and really wanted to use our local hometown appliance store, that's why we made it our last stop. Walked in there were three employees sitting behind the counter and none of them greeted me. Walked around looking at the appliances for a bit, finally Deeandra?? (I think) walked up and asked if I was looking at refrigerators, I said we wanted to replace 4 appliances. She immediately visibly cringed when I said we were looking for LG black stainless appliances and said I would be waiting a long time for those, I told her I was aware that there would be a delay (at this point, she didn't offer me any kind of advice on what might come in faster or a reasonable alternative) she said to give her a few minutes to come up with prices. I told her that I had product numbers for what we wanted. She went and got me computer print outs of the appliances, I had to inquire about delivery, installation. No package deal, no talk of rebates, just more discussion of how long we would have to wait. When I asked her about rebates she again visibly cringed and said that they didn't have a lot of luck with LG rebates claiming that they are very specific to model numbers and that they found that they had to fight with LG to get them?? We had already been to three other appliance stores and none of them said anything about having issues with getting rebates and had already prepared us for having to wait for our appliances. It seriously felt as if I was an inconvenience to her. I was fully prepared to place the order today, but with the lack of service and the attitude that I was disturbing her I guess we will be buying from Karl's appliance in Onalaska. If Dave or Deb Volkmann are reading this and would like to contact me my number is five 07 three 13 nine 026. Really wanted to buy locally. ?
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April 2022 by Sgt. Rock
Super helpful, absolute top notch service. Most companies these days don't seem interested in helping you source parts for a repair, but they did and I really appreciated it!
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April 2022 by Tom Walsky
Great service as well as good selection of products. You can't go wrong shopping at Volkmans, they treat you like family!
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March 2022 by Andrew Puetz
We purchase all of our appliances here and love the selection as well as great service. Great local place to do business.
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January 2022 by Chris Peck
Purchased a washing machine. Helpful, intelligent staff. Covered all the bases. Answered all my questions. Great service. Talk to Pat!
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October 2021 by Dick Gaffron
Bought 4 appliances there. Dishwasher, stove, microwave, and refrigerator. Excellent knowledge, delivery, and financing. Same or less than big boxes, with excellent service. Highly recommended.
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August 2021 by Shadow Star13
Very helpful staff. Very honest repair department. Their repair staff spent about 15 minutes on the phone with me talking over the dishwasher issue which would be fixable but better value to get a new one. They have great customer service answered all my questions and didn't try to pressure me one way or the other. Also very cute and friendly feline ? in the store.
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August 2021 by Terrie Parpart
I have purchased a refrigerator and washing machine with them and back to buy a new dryer. Small town Friendly and Great service!! Thank you and Keep up the Awesome work! I appreciate you! ?
