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March 2024 by Tara Stettner
Tiffany was great in coordinating getting the repairs done on my car and Antonio was stellar when it came to communication and ensuring my car needs were met and completed timely he went above and beyond to ensure I was in the loop every step of the process - thank you Car X for everything
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March 2024 by Joe Nee
The team and Rick at CarX was awesome. Quick service and a great experience
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February 2024 by Mainhia Thao
Went in for an oil change. Drove home and smelled fumes. Opened the hood and the oil cap wasn't even on. Lazy job.
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February 2024 by Luis Guereca
Thank you for listing all the details that need fixing..?(which I only ask for 1 simple thing)And it took 3 day for information.?Took my car elsewhere regarding all your findings (so thank you regarding your bad service keep it up ?)Half the the price ?? $
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February 2024 by 651 Draco
Made an appointment 5 days in advance and they canceled on me the day of. Very unreliable
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January 2024 by Ayman
This is my first oil chang getting here, everything went smooth and fast, the front desk was very helpful and friendly. However was expensive for an oil change to pay $105 without tire rotation, even when I used a coupon. My car is Honda accord when I go to Honda dealership they charge me maximum $ 69 full synthetic oil.
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January 2024 by Mitchell Meyer
Took my car in for a tire repair because it was leaking. They took the tire off, repaired it, and put it back on. When they put it on they WAY over torqued the lug nuts. When I just went to take the tire off just today, (this shop was the last to touch this tire) the lug nut threads were so tight it messed up the threads on 2 of the 5 bolts badly. All of the other tires which I had last put on myself were perfectly fine and came off easily.I may have to go to another shop to get these bolts replaced as it now takes way too much torque just to get the bolts to tighten enough to touch the rims.Do not recommend this shop. They can reach out to me if they want to make it right.
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January 2024 by Nicole Heller
This is the second time I have used services for oil change. What brings me back is excellent service from staff. Antonio davenport is amazing! It's rare to find people that go out of their way to take care of you! Thank you Antonio!
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December 2023 by ACBAILEYMN Bailey
This was the best service hands down. I was so busy and did not have time to get my car fixed. I stopped in to this location in Woodbury and I will always come back to this location. Thank you!
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December 2023 by Anita Elizabeth
Great experience, very clean facilities.
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December 2023 by Andrew Lmx
Always a good experience. I’ve been here a few times now, AB’s they always get me in quickly, they get the work done promptly, and they don’t try to upsell me. I recommend coming here over Tires Plus any day.
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December 2023 by Stacy
I came here for an estimate. Another shop gave me an estimate of almost $2500, saying multiple parts needed to be replaced. JoAnne and staff were awesome. They showed me the parts under the vehicle once it was on the lift. None of the parts needed to be replaced. I just needed a 4 wheel alignment. Since they do front wheel alignments only, they referred me to another shop that can do both. They didn’t charge me anything. Should I need service in the future I would absolutely go back.
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December 2023 by Todd Tokar
I was quoted $75 for an oil change and tire rotation. I brought in a $10 coupon. When there they told me I need 2 extra quarts of oil $11 each I said OK and confirmed they rotate the tires. Then when finished they said it was $106. I have never paid over $100 for an oil change (even from this same place). When I got in the car, I noticed they did not reset the oil change due light. The next morning, I realized they never rotated the tires. I called and asked for money back for not rotating the tires as I don’t have another hour to go back. They said they would call me back after they talked to the manger. Still waiting for that call back.Update: The area manger called based on my review and told me Cottage Grove would change my tires for me. I called and after being on hold for over 10 minutes 2 times I finally got through. They told me to show up at 5. I got there at 4:50 and they told me over an hour wait. I am going else where.Service: Oil change
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December 2023 by Chuvari
Antonio and the rest of the mechanic team are very knowledgeable, respectful, and kind. They charged a reasonable price for a transmission flush and other repairs and went above and beyond for our vehicle.
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October 2023 by Jeff Ballard
Car was brought in making a thumping sound in the rear that disappeared when braking. Mechanic diagnosed loose struts and replaced them, charging $430.00+. Thumping sound still continued, car brought back in and this time they diagnosed that the rear brake pad and rotor replacement that they had done earlier in the year was done incorrectly, with the mechanic not installing the caliper springs that hold the pads in place and then using hardware store screws to install everything instead of the required bolts. All of this caused the rotors to warp. They fixed the brakes and rotors but I'm still out $430.00 for an unnecessary repair done because of a failed diagnosis. They didn't even offer to partially compensate me for the $430.00 that was spent on a repair that was only done because they failed to correctly diagnose the problem that they created in the first place with shoddy workmanship. After 15 years of my family using this Car-X, we are done with them because we cannot trust the quality of their work or their professional ethics.
