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October 2023 by Sandra Swanson
Excellent service from Kat in Woodbury to select the right fabrics for my new kitchen remodel (chairs!). Loved the results and so do my guests!The delivery dates were well communicated and quality of products was great!
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June 2023 by Penny Smith
Woodbury, MnThank you for everything! From the interior designer. Claire, to the delivery team. Excellent customer service and such beautiful quality furniture.
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December 2022 by Sheryl Sue Frankel
I have gotten 4 pieces of furniture from Ethan Allen. Every piece is gorgeous and so well made. They take their time to custom make every order.,
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July 2022 by Barbara Kaiser
Ginger McRae helped us choose furniture for our family room. She was great to work with and she came up with a brilliant idea for designing the room..
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July 2022 by Joan Wendorf
We love our sofas and working with Ginger was great. We are impressed with the craftsmanship. The servicemen who delivered our furniture were very professional. We love Ethan Allen!
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June 2022 by Ian Elverum
We waited 6 months for a bed and dresser, which we felt was worth the wait and a product of the times. However, our bed arrived, but not the dresser as they told us “when it was unpackaged at the warehouse that it was the wrong dresser”, and “there was no way for them to know it was wrong until it arrived at the warehouse”. No one from Ethan Allen followed up with us after that point to let us know how they were going to correct the issue, and after multiple calls to our Designer we finally heard back, only to be told we would not receive a replacement until DECEMBER. We expected much better customer service and expedited resolution from Ethan Allen, especially when it is no fault of ours.Why does it feel that companies, Ethan Allen included, are using the pandemic to provide horrible, or worse No, Customer Service.
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May 2022 by Brittany Lawrence
Tiffany was wonderful to work with! She provided great recommendations during the design process and kept us updated on the timeline of our furniture. The crew that delivered the furniture did a great job! They were efficient and careful as they brought the furniture inside. They set up everything and ensured that I was completely satisfied before they left. I highly recommend working with Ethan Allen, they were exceptional!
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May 2022 by Becka C.
Can I give this business no stars? Is this a business? Or is this a government owned building doing an experiment to see how much people can and can't stand the all the levels of bad customer service. Ethan Allen is not a luxury brand. Luxury brands take care of all the worry and stress out of any purchase. I Believe, after all the Walmart employees got fired due to Covid-19's they collected all those applications gave them target clothing and hired them for this store, and said have fun! "They" Put up cameras around the Building and now are Collecting the data of people's limits to really bad interactions in sales. #ProjectWalmart
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May 2022 by Joy Shipe
The designers are amazing and take extra care with the customers to ensure you are getting the right thing. The product quality is the best and having designers who know the Ethan Allen products is why we decided to buy from Ethan Allen. We had a designer today who was so helpful and a delight to work with. Thank you for great service.
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May 2022 by RT9Y75
We purchased some fabric, pillow"s, lamps, and a chair. Everything came earlier than expected. My design consultant was Tiffani. She was wonderful to work with, very knowledgeable and friendly. I would highly recommend her. I have worked with Ethan Allen many years ago and again a wonderful experience with them.
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April 2022 by Kelsey Anderson
Beautiful, high- end furniture and excellent customer service! The person who helped us was knowledgeable, friendly and professional, offering many lovely options. Her name was Mai See and I would highly recommend visiting with her for new furniture needs!
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April 2022 by Sandy Lee
Ginger at the Woodbury Ethan Allen store helped me design my coastal dining room. She was so patient and spent alot of time with me and had great ideas. Delivery was on time also.
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March 2022 by Donna Vujovich
My experience working with Claire Santy Anderson was excellent. She helped me with furniture and fabric choices for my living room and lower level family room. When making suggestions, she kept in mind my preferences and worked within my budget. I am very happy with the furniture, fabric, and design layout.
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February 2022 by Paula Edwards Rabens
We purchased a beautiful leather couch and window treatments. Mai See and Colleen were absolutely wonderful to work with!! They came to our house and made some great recommendations. I had always thought that Ethan Allen was unaffordable for us but as it turns out that the value is so worth it compared to other furniture companies. We are thrilled with our decision to work with Ethan Allen on our house refresh!! Thank you ladies!!!
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January 2022 by Carolyn Oldani
I have had several wonderful, very satisfying experiences with Ethan Allen over the years and especially this past year, 2021. I have invested in furniture, accessories, artwork, and window treatment. Very collaborative. My designer, Ginger, has done such a nice job appreciating my classic tastes but elevating to a more current look. She has also done a great job of combining existing and new pieces into the space. She listens very well but also is direct when I am a little adrift in my ideas. I could not be happier with the results
