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August 2025 by Eran Williams
They do the thing but I sware, every delivery is a day late. And it's always a problem.
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July 2025 by anne mcgee
Thanks much Logan and the whole crew for above and beyond customer service, clarity, consideration with multiple steps.
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July 2025 by unique nice
Fedex Ground straight up opened my package, stole $10,000 worth of my possessions, re-taped the package last month and then delivered said package. Have 100% proof and FedEx could care less. Terrible company, terrible customer support, very known issue based on recent convictions.
Do yourself a favor and use UPS or USPS as both hire full time employees that this type of theft isn't worth their jobs.
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June 2025 by Matthew Langowski
I've used this location many times ...as always the look on these employees faces are stress and disinterest. Never seen such unhappy people that are so rude! I'm sure there pretty good at their job but seem over-worked...Customer service is definitely not high on their list.
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June 2025 by Chris Patrick
Great service, clean facility, friendly staff, and good efficiency
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May 2025 by Edward Hegemann
Shony was awesome. She was so friendly and helped me figure out how to get my package sent in the cheapest way and the fastest way. It was the best experience I've had at this location.
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May 2025 by Jasmine
I had a wonderful experience at FedEx thanks to Dave and Chad! They went above and beyond to make my visit smooth and stress-free. Their professionalism, patience, and friendly attitude made all the difference. It’s not often you come across customer service this genuine and helpful. I definitely recommend this location—thank you both for making my trip so easy!
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April 2025 by Jeff Vesel
Excellent and efficient help by Shony. Friendly staff with enough employees to assist even when busy. Very satisfied with my visit.
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March 2025 by Alex L
This store double billed me somehow, I received an invoice in the mail for the same amount I already paid. Store told me to contact customer service, I called customer service, they said I was right and they will submit a request for a refund. A week goes by and my request for a refund was denied because it was more than 15 days from the ship date. Never using FedEx again. Horrible company.
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February 2025 by PrissyRedneck Bear
Had a great experience, Ying was so helpful and so patient with a heavy and difficult shipment. Really appreciated his professionalism and patience. Give him a raise!
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February 2025 by Dan Thompson
I used the self service and it was fast
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December 2024 by SAM
Horrible experience
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December 2024 by kyleswiger
Tried to get passport photos from them. They turned out horrible. Waste of 15 dollars. Luckily the passport place at the dmv was able to redo them. Just get them done at the dmv
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October 2024 by Bo Bransford
I used the FedEx store in Woodbury to ship a framed art Vikings Purple People eater jersey to my 82-year-old pop as a nice gift. I paid for $500 of insurance. The total is $420.09 to ship this item, FedEx completely destroyed it and then denied my claim. I’m gonna have to take them to court. DO NOT USE FedEx.!!
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September 2024 by Sue Schumacher
Shaney was so helpful and patient, I needed to fax, and it didn't work with fax number, she was so helpful showing me how to email instead.
Woodbury location
