Once Upon A Child is a store with a lot of great things in stock, including books, toys, and clothes. Customers find it super convenient for the price and report a good selection of items. The staff is consistently described as wonderful, kind, and helpful, with many noting they have never met a more kind and helpful staff. The customer service is highlighted as the best, with staff lending a hand to help load vehicles and showing ease and eagerness to refund payment or offer replacements for items that do not meet expectations. The energy within the store is amazing, leaving customers feeling as if they left a room full of friends. While most experiences are positive, some note that the hours can be confusing and that the people at the counter are not always super friendly when busy. The store is also understanding of customers' situations. Overall, it is a place where shoppers are satisfied and would recommend, planning to keep shopping there.
Clean, organized, and staff was super nice. Only complaint is that there is a lot of product for such a small store.
November 2025
Often doesn’t open on time and has no staff there at listed opening time. Doesn’t use any technology to process buys so it’s a matter of guess and check when they’re done with your stuff. Selection is ok, but it’s a pain in the butt to sell here!
October 2025
The cashier was pretty rude and made my shopping a bit unpleasant
