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January 2024 by Miriah Cox
Great staff. Friendly and helpful always.
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January 2024 by Kenjima Mcfree
Fish department needs a new care taker. Most of those tanks are sad to look at.
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January 2024 by CeAnne Becker
They have the special diet wet food that my cats need.
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January 2024 by Georgianna Lund
I like the service. The employees are always helpful.I usually find what I'm looking for.
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January 2024 by Olga Flores
The place is dirty. Smells strongly bad. Just not a good and healthy environment for animals to be sold.
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January 2024 by Olivia Lund
I’ve always had a great experience until I scheduled online with Kristina.. she was very snappy and told me we would have to shave my dog to his skin.. which has never been done before. when I told her just to do a light grooming she said she was uncomfortable taking him and to reschedule with someone else. I took off work to get this appointment done for my dog. Very unprofessional
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December 2023 by Tiffany Rivera
Employees are very helpful. I buy dog food here and anything else my elderly boxer needs. They have a nice selection of dog food, treats, toys, etc., and fresh dog food in refrigerator and freezers. The store is typically clean and they have had ferrets lately that are so cute I wish I could have a couple but they are pretty expensive.
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November 2023 by Heather Collier
Jane - takes amazing care of my dog for all grooming needs.
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November 2023 by Jean Sigbert
Cannot do 0 stars, so I will do 1 star. In person reservation was made for a groom, but upon phone call confirmation it was not. In addition, apparently my dog has NEVER been groomed at this location even though we clearly know he has. Very disappointed with this Petco. I'd advise using groomers from a different location.
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November 2023 by Brian Rector
Has all the things you'd expect from a Petco.
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November 2023 by Alina Moua
I walked in and made an appt for my dog a few weeks ago and I called today to confirm and they said they have no record of him ever being serviced there (he’s been there at least one time before) and they can’t get him in for a couple more weeks. I booked this appt before a holiday and because they had a special going. They won’t even book the appt when available with the special. The lady put me on hold to service another customer and my call went straight to voicemail. THIS IS RIDICULOUS!
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October 2023 by Linda N.
Don't book your grooming appointments at the Petco in Woodbury, MN. I don't post reviews very often, this is in fact only my 2nd review ever for any company I have dealt with and the last was super positive. I am not a complainer. I understand retail is challenging and things happen but this place is terrible. However, I have booked 2 separate appointments, a few months apart, and both times, after I put my dog in the car and drove there, they told me they had to cancel because none of their groomers showed up. Clearly they need a new grooming manager! I know there are staffing issues all over these days, but nobody showing up tells me it is a manager problem. My biggest problem with this is not the cancellation but the fact that they didn't call me and tell me. I had to risk my dog's safety putting her in the car, I was recently involved in a car accident where if she had been in the car with me she definitely would have been injured. The accident was not my fault, but I am very leary of even putting her in the car now. And even going into the store causes her high anxiety, and then we were told to leave. I would still never go there again because of the 2 cancellations, but the fact that they didn't even try to notify me ahead of time, and again, I risked my dog's life, I cannot accept that business practice. If they don't want/need my business, then fine, they will never see us again. So today, we are going to PetSmart who was astounded that I felt the need to call ahead and confirm. She was like, yes, of course, you are scheduled and we are ready.
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September 2023 by Salo Mason
This is our go to pet supply place and grooming. Can't go wrong woth the Vital Care and all those reward dollars for all the things our dog, guines pigs and Axolotl sanctuary need. Totally love this place and the staff who are the best!
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September 2023 by Theresa L
Jane always treats Toby like he is her own dog and does a great job of grooming him.
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August 2023 by Sara Balster
I will preface this by saying my dog loves coming here to get his nails done, and the staff is usually so kind and accommodating. Now the downside: We pay for VitalCare, which is a nice benefit, but we're never able to utilize it due to 'short staffing' in the grooming department at this location, which has been going on for at least the past 4 months. I called corporate to try to shut off my monthly payment and can't because it's an annual subscription. Because it's for a nail trim, I'm unable to book him an appointment since those are 'walk-ins only'. So frustrated.