“I embarrassingly sent a package to an old address in Elk River. Now being a Duluth resident, I was obviously worried that I would never see said package. Fortunately enough, Jill at the office, as well as the delivery driver who was en route to deliver the package, were gracious enough to stop the delivery and hold the package for me until I make a trip down. Communication was great, as Jill was able to intercept the package in a timely matter AND call me back letting me know they got the package back to the office. Thank you for all you do at the post office!”
“I live next to CenturyLink across from the fitness center and they plow me in on sidewalk and driveway. I have 3 slipped disks in my back and am the only one who can shovel. I can't afford a service. My little electric snowblower broke. Yet I made quite certain there was a distinct clearing around my house, where there is a walkpath that is paved, to my mailbox. It is all cleared. The mailman, however, sees it fit to dump packages in front of said snowblower and chuck mail on the ground in the snow. Glad I made the effort. Called to complain, but no one answers the phone. I've had other issues, but this was unacceptable.Update: I made a complaint using the automated service, which surprisingly does have a way to speak to a person. That person was very nice and made an internet complaint for me. Then a very nice gentleman at the Princeton post office called me back the same day. They resolved the issue the following week. I'm upgrading my review from a two to a four. Thank you for resolving my issue.”
“The employees are always so very friendly whenever I go to this post office! Even when it’s busy with a long line, they are always so happy and helpful. Thanks for the service!”
“I had no idea the post office could have such challenges with carriers and delivery. I want to thank your office for calling me directly to speak about my concerns and helping how they can. Thank you for your patience this season (and with me).”