Rol Air Plumbing & Heating is a family-owned business serving the NW Twin Cities area. They specialize in heating, cooling, plumbing, water treatment, and indoor air quality services. Their offerings include installation, repair, and replacement of air conditioners, furnaces, water heaters, tankless water heaters, water softeners, and humidifiers. Known for their ethical and professional approach, Rol Air Plumbing & Heating distinguishes itself by providing clear diagnoses and multiple service options. They prioritize open communication with customers, explaining the specifics of each option and ensuring understanding of the work involved. Their technicians are described as competent, knowledgeable, and polite, often going the extra mile to address customer concerns and provide valuable information. For instance, one technician took the time to offer tips on DIY projects and was attentive to customer needs, checking for additional issues during the visit. The company offers competitive rates and financing options. They accept all major credit cards and stand behind their work with guarantees. Customers consistently praise Rol Air Plumbing & Heating for their punctuality, friendliness, and accommodating nature. They have successfully managed to find slots in their schedule to send the best technicians, who are informative and patient, explaining necessary repairs and showing customers pictures of their units. Overall, the commitment to customer satisfaction is evident in their willingness to accommodate individual needs, such as providing access through preferred entry/exit points.
